[Design and Technology] Complaints to VCAA

Lambert Dean LamD at jpc.vic.edu.au
Mon Aug 24 07:56:31 UTC 2020

Thank you Lorraine.


Dean Lambert
Learning Area Leader Technology

161 McMahons Road Frankston VIC 3199
T 03 9784 0200<tel:0397840200>
D 03 9784 0375<tel:03%209784%200375>

[cid:image003.png at 01D51A22.E5CC9D60]<http://www.jpc.vic.edu.au/>

From: destech <destech-bounces at edulists.com.au> On Behalf Of Lorraine Tran
Sent: Monday, 24 August 2020 3:22 PM
To: destech at edulists.com.au
Subject: [Design and Technology] Complaints to VCAA

Dear PDT teachers

I received a response from Leanne on Friday to my queries re students not being able to gain an S for the Unit 4 outcomes if they had not completed a finished product. The response did not address the concerns I raised, so I have written back to Leanne and asked her to respond to the specific questions.

Some of you have asked 'Well what happens now?' I am aware DATTA Vic has sent out a survey - the results of this survey may take a little while to compile.

Given the urgency of the situation, I thought I would let you know that the VCAA has a complaints handling policy and procedure. It is available at the link below.


If you feel you have not received a satisfactory response from Leanne, then it is important to report this on to the Executive Director of the VCAA Curriculum Division, Suzy Chandler. Suzy's email address is susan.chandler at education.vic.gov.au<mailto:susan.chandler at education.vic.gov.au>

Given the seriousness of our concerns - i.e. students not being able to be assessed for work they have not been able to do due to school closures and through no fault of their own; and the related equity issues raised, you may wish to copy your email to the new CEO of the VCAA , Stephen Gniel. Stephen's email is stephen.gniel at education.vic.gov.au<mailto:stephen.gniel at education.vic.gov.au>.

You will need to include the following in your complaint. (This information is from the VCAA website.)

Please provide as much relevant information as possible, including:

  *   if you are complaining on behalf of someone else, your relationship to that person, and proof of their authorisation to complain on their behalf
  *   relevant dates, places and times
  *   a description of the incident or problem
  *   details of any phone conversation or meetings
  *   details of who you have contacted previously and their response/s
  *   any explanations that you think are important
  *   copies of correspondence and any other relevant documents (if appropriate) – keep the originals
  *   the outcome you seek
  *   any other information you wish to be considered.

Having worked at the VCAA for a number of years, I know that it is possible to make amendments to study designs and assessment tasks if there is a significant problem. It is up to the relevant curriculum manager to outline the issues and put forward a convincing argument to the various committees of the VCAA for the need for changes to be approved. Earlier in the year when modifications to the study design were made, VCAA could not have envisaged the impact of Covid-19, so one would hope that flexibility and change could be exercised in these extraordinary circumstances.

I hope this helps. Please consider taking further action on behalf of your students.

Take care everyone,

Lorraine Tran.

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