[Year 12 IT Apps] Reasons why ICT problems occur: incompetent service providers

[geoffmoss37 at bigpond.com]

Hi Mark and others, 

Another interesting reference:

Defective McAfee update causes worldwide meltdown of XP PCs 
http://blogs.zdnet.com/Bott/?p=2003 
 
 
Geoff Moss 
RMIT


---- Mark KELLY <kel at mckinnonsc.vic.edu.au> wrote: 
> McAfee said Thursday it was trying to determine how it bungled a security
> update that crashed perhaps tens of thousands of PCs across the globe.
> 
> Computers from Australia and Kentucky to the United Kingdom began freezing
> up late Wednesday after the Santa Clara, California, security firm released
> an updated definition file for its corporate antivirus software. The
> update mistakenly identified a critical Windows file — svchost.exe — as a
> worm and quarantined it, crashing computers running Windows XP Service Pack
> 3.
> 
> Read More
> http://www.wired.com/threatlevel/2010/04/mcafeebungle/#ixzz0lrwGbjuJ
> 
> 
> -- 
> Mark Kelly
> Manager - Information Systems
> McKinnon Secondary College
> McKinnon Rd McKinnon 3204, Victoria, Australia
> Direct line / Voicemail: 8520 9085
> School Phone +613 8520 9000
> School Fax +613 9578 9253
> kel at mckinnonsc.vic.edu.au
> 
> Webmaster - http://www.mckinnonsc.vic.edu.au
> IT Lecture notes: http://vceit.com
> Moderator: IT Applications Mailing List
> 
> The early bird may get the worm, but the second mouse gets the cheese in the
> trap.