[Year 12 IT Apps] OT: Tech support

[Clare, Ian J]

1.       .65 (2 techies 1 x 3 days a week school paid 1 x  .5 day
department provided)

2.       205 students

3.       100 for computers 20 staff and iwbs

4.       Pcs, notebooks, iwbs 

 

Ian Clare

ICT Co-ordinator

Casterton Secondary College

27 Mt Gambier Road

Casterton 3311

Ph 03 5581 1588 Fax 03 5581 1518 

e-mail clare.ian.j at edumail.vic.gov.au
<mailto:clare.ian.j at edumail.vic.gov.au> 

 

 

 

 

From: O'Grady, Liam A 
Sent: Tuesday, 28 April 2009 9:10 PM
To: Year 12 IT Applications Teachers' Mailing List
Subject: [Year 12 IT Apps] OT: Tech support 

 

Hi Everyone,

 

Since a lot of us are involved in running IT at our schools I was hoping
to share ideas/stats about how different schools manage technical
support and what sort of support is required. In particular I am after
answers to the following questions:

1.       How many IT support technicians you have?

2.       How many students?

3.       How many computers?

4.       How many different technologies your technicians support - eg.
timetable package, intranet server, webserver, pcs, macs, linux, ...

 

Thank-you

Liam

 

Liam O'Grady

ICT Coordinator and Teacher (Maths and IT)

Brunswick Secondary College

Dawson St, Brunswick 3056

School Reception: 9387-6133

Email: o'grady.liam.a at edumail.vic.gov.au

 

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Important - This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education and Early Childhood Development.
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