IP&M COURSE DESCRIPTION - 2003

Unit 3 IP&M

Unit 3 Introduction

Unit 3 Areas Of Study

Unit 3 Assessment

U3O1

U3O1 Key Knowledge

U3O1 Key Skills

U3O2

U3O2 Key Knowledge

U3O2 Key Skills

U3O3

U3O3 Key Knowledge

U3O3 Key Skills

Unit 4 IP&M

Unit 4 Introduction

Unit 4 Areas Of Study

Unit 4 Assessment

U4O1

U4O1 Key Knowledge

U4O1 Key Skills

U4O2

U4O2 Key Knowledge

U4O2 Key Skills

IP&M Examination

 

 

 

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Unit 3: Information Processing and Management

Units 3 and 4 are designed to be taken as a sequence.
This unit focuses on why information is
used in organisations and the ways in which it is processed and managed.
Examples of
organisations include small, medium and large businesses, charitable institutions, sporting clubs and government agencies.

The key concepts of this unit are the steps in information processing, and a methodology for solving information problems.
In this unit students explore the information processing steps of
acquisition, input, validation, manipulation, storage, retrieval, output, communication and disposal.
Typically, a problem-solving methodology involves the stages of analysis, design, development, testing, documentation, implementation and evaluation.
In Unit 3 all of these stages are required
except for documentation; this is covered in Unit 4.

In this unit students explore how organisations manage the storage, communication and disposal of data and information in order to minimise threats to the integrity of data and security of information, and to optimise efficient information handling.

Students should use at least one software tool that enhances the presentation of information so that its message is communicated effectively.
The software tool should be selected from these
types of software: desktop publishing, web authoring, analytical and illustration graphics, and multimedia authoring.
This software tool must be used for both Outcomes 1 and 2.
For
Outcome 2 an additional software tool may also be used.

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Unit 3 AREAS OF STUDY

1.   IT techniques: solving information problems

This area of study focuses on the techniques, procedures and methods used to produce useful information.
At least one software tool that enhances the presentation of information should be selected for study.
Students are to apply a range of processing techniques and appropriate formats
and conventions to transform data into useful information (output).
For Outcome 1, the output may be a sampler; meaning that it highlights the main features of this software tool without solving the information problem.
For Outcome 2, this software tool is used on its own, or in
conjunction with another, to solve an information problem.

This area of study will include:

·        characteristics of data and information;·

·        a problem-solving methodology: analyse, design, develop, test, document, implement and evaluate;

·        reasons why information problems occur;

·        characteristics of audiences;

·        problem analysis methods;

·        techniques for representing the design of solutions and output;

·        the major steps associated with information processing: acquisition, input, validation, manipulation, storage, output, communication, retrieval and disposal;

·        interdependence between hardware and software, and how this affects the ability to manipulate data;

·        techniques for validating data;

·        techniques and procedures for manipulating data and information;

·        solution attributes to be tested;

·        testing techniques;

·        formats, and mandatory, preferred and optional conventions applied to information to meet different needs;

·        factors affecting the effectiveness of solutions and output;

·        factors affecting the value and suitability of solutions and output;

·        procedures used for effectively managing the production and handling of data and information;

·        criteria for evaluating the usefulness of software functions for particular purposes.

2.   Organisations and information

This area of study focuses on how organisations use a range of procedures, techniques and equipment to manage the storage, communication and disposal of data and information.
Organisations need to establish and apply appropriate file management procedures and techniques in order to efficiently and effectively store, communicate and dispose of data and information.
The organisation's legal obligations and ethical considerations also influence the nature of the procedures and techniques.

This area of study will include:

·        how information systems can be used to help achieve organisational goals;

·        ways in which organisations and individuals use information;

·        procedures and equipment for managing the storage, communication and disposal of data and information;

·        procedures and equipment for protecting the integrity of data and the security of information;

·        criteria for evaluating the effectiveness of file management strategies;

·        threats to the security of data and information stored, communicated and disposed of by organisations;

·        possible consequences of the violation of, or failure to follow, security measures;

·        an overview of the legal obligations of organisations and individuals to monitor and control the flow and access of information;

·        ethical considerations relating to the use of information systems by organisations and individuals;

·        types, roles and functions of equipment used to assist in the protection of files produced and received by organisations.

3.   Information systems

This area of study focuses on how information systems achieve their objectives and contribute to meeting organisational goals.
An information system comprises people, equipment, procedures and data.
This unit focuses on equipment, procedures and data.

This area of study will include:

·        types of information system goals and objectives;

·        components of information systems, including people, equipment, procedures and data;

·        roles and functions of hardware and software components in an information system;

·        capabilities and limitations of hardware and software components.

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Unit 3 OUTCOMES

For this unit students are required to demonstrate achievement of three outcomes.
As a set these outcomes encompass all areas of study for the unit.

 

Unit 3 Outcome 1

On completion of this unit the student should be able to demonstrate and explain the main capabilities of a specific software tool and related hardware component
through the production
of output, and evaluate the usefulness of these capabilities.

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U3O1 Key knowledge

In achieving this outcome the student will draw on knowledge described in areas of study 1 and 3.

To achieve this outcome the student should demonstrate knowledge of:

·        capabilities and limitations of hardware and software components used to produce output, including functionality, speed of operation, capacity of components;

·        the roles of hardware and software components in an information system;

·        the interdependence between the hardware and software, and how this affects the ability to manipulate data;

·         for example, an image captured by a digital camera can be cropped using photo editing software,

·         a scanned text document can only be manipulated with optical character recognition (OCR) software;

·        the major steps associated with information processing; acquisition, input, validation, manipulation, storage, output, communication, retrieval and disposal;

·        characteristics of data;

·        characteristics of information, including :

·        structure (for example, detailed* aggregated, summarised),

·        form (for example, text, sound, moving and still images),

·        layout and meaning of text and symbols (for example, linear and non-linear,

·         placement of icons, and presentation);

·        techniques for manipulating data to produce output;

·        criteria for evaluating the usefulness of software functions for particular purposes.

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U3O1 Key skills

To achieve this outcome the student should demonstrate the ability to

·        manipulate data by applying the appropriate software functions, and formats and conventions to produce output that demonstrates capabilities of the software;

·        operate related hardware and rectify simple difficulties as they arise;

·        explain how the capabilities of the software and hardware components enable the output to be produced;

·        evaluate the usefulness of these hardware and software capabilities for print and electronic output.

 

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Unit 3 Outcome 2

On completion of this unit the student should be able to solve an information problem, taking into account the goals and information needs of an organisation.

U3O2 Key knowledge

In achieving this outcome the student will draw on knowledge described in areas of study 1, 2 and 3.

To achieve this outcome the student should demonstrate knowledge of

·        characteristics of information, including:

·        structure (for example, detailed, summarised),

·        form (for example, text, sound, images, statistics),

·        layout and meaning of text and symbols (for example, order of text, placement of icons, formality and tone of text);

·        formats, and mandatory, preferred and optional conventions, applied to information to meet different needs;

·        factors affecting the value and suitability of information produced, including:

·        its clarity,

·        timeliness,

·        relevance,

·        completeness,

·        accuracy,

·        appropriateness for the intended audience;

·        capabilities and limitations of hardware and software components used to produce solutions and output, including functionality, speed of operation, capacity of components;

·        how information systems can be used to help achieve organisational goals;

·        ways in which organisations and individuals use information; for example, information can be used to support strategic, tactical or operational decisions, and to inform, persuade, educate or entertain users;

·        reasons why information problems occur;

·        a problem-solving methodology: analyse, design, develop, test, document, implement and evaluate;

·        problem analysis methods including identification of the input data and the output needed to solve a problem, and listing constraints on the solution;

·        techniques for representing the design of solutions and output, including Input-Process-Output charts, hierarchy charts, screen/hard copy layout mock-ups, flow charts, storyboards;

·        techniques for validating data;

·        solution attributes to be tested:

·        functionality,

·        presentation,

·        usability,

·        accessibility,

·        communication of message;

·        techniques for navigating complex documents such as hyperlinks, buttons, icons, table of contents, index, page numbering;

·        testing techniques including development and implementation, of test plans, and observation and surveys of a sample of users;

·        factors affecting the effectiveness of solutions and output including functionality, presentation, usability, accessibility, communication of message;

·        characteristics of audiences, including gender, special needs, culture, age, education, status, location;

·        the major steps associated with information processing: acquisition, input, validation, manipulation, storage, output, communication, retrieval and disposal;

·        techniques and procedures for manipulating data and information;

·        procedures used to effectively manage the production and handling of data and information, including regular backups, applying virus-detection software, file naming.

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U3O2 Key skills

To achieve this outcome the student should demonstrate the ability to

·        identify a problem and the audience;

·        describe the input and output requirements, and the constraints;

·        apply appropriate techniques to represent the design of the solution and output;

·        apply suitable functions, formats, conventions, validation and testing techniques to manipulate data;

·        manage the production and handling of files;

·        justify the solution and output in terms of their ability to meet the organisation's goals and information needs.

 

Unit 3 Outcome 3

On completion of this unit the student should be able to evaluate the effectiveness of the strategies used by an organisation to manage the storage, communication and disposal of data and information.

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U3O3 Key knowledge

In achieving this outcome the student will draw on knowledge described in areas of study 2 and 3.

To achieve this outcome the student should demonstrate knowledge of

·        how information systems can be used to help achieve organisational goals;

·        types of information system goals and objectives;

·        components of information systems, including people, equipment, procedures and data;

·        the legal obligations of organisations and individuals to monitor and control the flow and access of information, including key provisions of the Privacy Act 1988 and the Privacy Amendment (Private Sector) Act 2000', the Information Privacy Act (Vic) (IPA); the Health Records Act 2001 (Vic.); Copyright Amendment (Digital Agenda) Act 2000',

·        ethical considerations relating to the use of information systems by organisations and individuals;

·        procedures for managing the storage, communication and disposal of information including the naming and classification systems for directories/folders and files, backup and archiving procedures, file transfer procedures;

·        threats to the security of data and information stored, communicated and disposed of by organisations, including viruses, unauthorised access, tampering with files, failure to follow file management procedures (deliberate or accidental), equipment failure/damage;

·        procedures and equipment for protecting the integrity of data and the security of information;

·        possible consequences of the violation of, or failure to follow, security measures (equipment and procedures); for example, breach of privacy of information, loss of intellectual property, loss of income due to unavailability of information or services;

·        types, roles and functions of equipment used to assist in the protection of files produced and received by organisations, including virus protection software, encryption software, biometrics, backup media, firewalls, surveillance technology to protect the security of information;

·        criteria for evaluating the effectiveness of file management strategies, including integrity of data, security, ease of retrieval, currency of files.

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U3O3 Key skills

To achieve this outcome the student should demonstrate the ability to

·        describe the goals and objectives of a specific information system;

·        identify the procedures and equipment used by an organisation to manage the storage, communication and disposal of files;

·        develop the criteria used to evaluate the effectiveness of the procedures and equipment;

·        explain the strengths and weaknesses of the procedures and equipment used for storing, communicating and disposing of files;

·        evaluate the extent to which the procedures meet legal obligations;

·        describe consequences for the organisation and/or individuals if security measures are violated or ignored;

·        make recommendations to improve the storage, communication or disposal of files produced by the organisation.

 

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Unit 3 ASSESSMENT

The award of satisfactory completion for a unit is based on a decision that the student has demonstrated achievement of the set of outcomes specified for the unit. This decision will be based on the teacher's assessment of the student's overall performance on assessment tasks designated for the unit.

The key knowledge and skills listed for each outcome should be used as a guide to course design and the development of learning activities. The key knowledge and skills do not constitute a checklist and such an approach is not necessary or desirable for determining the achievement of outcomes. The elements of key knowledge and skills should not be assessed separately.

Assessment of levels of achievement

The student's level of achievement in Unit 3 will be determined by school-assessed coursework and an end-of-year examination.

Contribution to final assessment

School-assessed coursework for Unit 3 will contribute 25 per cent to the study score.

The level of achievement for Units 3 and 4 is also assessed by an end-of-year examination, which will contribute 50 per cent to the study score.

School-assessed coursework

Teachers will provide to the Victorian Curriculum and Assessment Authority a score representing an assessment of the student's level of achievement.

The score must be based on the teacher's rating of performance of each student on the tasks set out in the following table and in accordance with an assessment guide published annually by the

Victorian Curriculum and Assessment Authority. The assessment guide will also include advice on the scope of the task and the criteria for assessment.

Assessment tasks must be a part of the regular teaching and learning program and must not unduly add to the workload associated with that program. They must be completed mainly in class and within a limited timeframe. Where optional assessment tasks are used, teachers must ensure that the tasks are comparable in scope and demand.

 

Unit 3 Outcomes IP&M - 2003

Assessment tasks

Marks allocated

Outcome 1

Demonstrate and explain the main capabilities of a specific software tool and a related hardware component through the production of output, and evaluate the usefulness of these capabilities

A short, practical test, including a written response.

20

Outcome 2

Solve an information problem, taking into account the

goals and information needs of an organisation.

Information technology solution in response to a design brief and a report in one of the following modes:

·        a written report or

·        a visual presentation (presentation file, poster)

50

Outcome 3

Evaluate the effectiveness of the strategies used by an organisation to manage the storage, communication and disposal of data and information.

·        a written report or

·        a test

30

 

Total marks

100

 

 

* School-assessed coursework for Unit 3 contributes 25 per cent to the study score.

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Unit 4: Information Processing and Management

This unit focuses on a range of techniques, procedures and strategies to solve information problems efficiently and effectively, and to manage the development, implementation and evaluation of a new or modified information system.

In this unit students are required to demonstrate all of the information processing steps when solving an information problem. Students use a software tool to produce solutions and output that enhance decision making. The software tool should be selected from these types of software: databases, spreadsheets. When producing solutions and output, students apply all of the problem-solving steps: analysis, design, development, testing, documentation, implemention and evaluation.

Students explore the main principles of project management when managing their time and resources to create a solution to an information problem. They also apply these principles by recommending strategies to manage the development, implementation and evaluation of a new or modified information system.

In this unit students explore the concept of the systems development life cycle and its use as a problem-solving methodology, and examine in detail the phases of development, implementation and evaluation.

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Unit 4 AREAS OF STUDY

1.   Problem solving

This area of study focuses on how information is used in organisations and some procedures and techniques to produce and manage information. Students will study a software tool that enables the creation of solutions and output that will enhance decision making. This area of study includes the main principles of project management as they apply to solving information-processing problems.

This area of study will include:

·        characteristics of information used in organisations;

·        types of decisions made in organisations;

·        a problem-solving methodology: analyse, design, develop, test, document, implement, evaluate;

·        project management strategies for coordinating the development of a solution;

·        problem analysis methods;

·        techniques for representing the design of solutions and output;

·        techniques for validating data;

·        techniques for efficiently processing data;

·        procedures for effectively managing the production and handling of data and information;

·        formats and conventions applied to information to meet different needs;

·        solution and output attributes to be tested;

·        techniques for testing solutions and output;

·        techniques for testing user acceptance;

·        types of user documentation to support the ongoing use of solutions;

·        criteria for evaluating the efficiency of solutions and effectiveness of output.

2.   Managing change

This area of study focuses on strategies and techniques for efficiently and effectively managing changes to information systems. Students explore the concept of the systems development life cycle and its use as a problem-solving methodology, and study in particular how the life cycle phases of development, implementation and evaluation can be managed.

This area of study will include:

·        the systems development life cycle: analysis, design, development, implementation, evaluation;

·        social, economic and technological impetus for change;

·        social, economic and technological factors affecting the feasibility of alternative hardware, software and procedural designs;

·        human, technical and procedural requirements to be considered when implementing changes;

·        methods of changing over to the new or modified information system;

·        project management tools and techniques;

·        criteria and methods for evaluating the proposed changes to information systems.

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3.   Information systems (networks)

This area of study focuses on the types and characteristics of networked information systems, and how they are used to achieve organisational goals.

This area of study will include:

·        how information systems can be used to help achieve organisational goals;

·        types of networks and data communications systems and their specifications;

·        network topologies;

·        network operating systems, and network architecture and components.

Unit 4 OUTCOMES

For this unit students are required to demonstrate achievement of two outcomes. As a set these outcomes encompass all areas of study for the unit.

Unit 4 Outcome 1

On completion of this unit the student should be able to propose and apply organisational and processing strategies to produce an ongoing solution that meets the decision-making needs of an organisation.

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U4O1 Key knowledge

In achieving this outcome the student will draw on knowledge described in area of study 1.

To achieve this outcome the student should demonstrate knowledge of

·        the characteristics of information used in organisations, including structure (for example, detailed, summarised), form (for example text, statistics, still images);

·        types of decisions made in organisations, including strategic, tactical and operational;

·        a problem-solving methodology to develop solutions that meet current and ongoing needs: analyse, design, develop, test, document, implement, evaluate;

·        problem analysis methods, including identifying the input data and the output needed to solve a problem, and listing constraints on the solution;

·        project management strategies for coordinating the development of a solution and output: identify tasks, develop timelines, determine indicators and methods to monitor the progress of plans;

·        techniques for representing -the design of solutions and output, including the hardware and software requirements, input requirements (for example, data structure diagram), steps involved to produce the required information (for example, structure chart), output requirements (for example, sketches);

·        techniques for validating data;

·        techniques for efficiently processing data;

·        procedures for effectively managing the production and handling of data and information, including regular backups, applying virus-detection software, classifying files into appropriate directories/folders;

·        formats and conventions applied to information to meet different needs;

·        solution and output attributes to be tested: functionality, presentation, usability, accessibility;

·        types of user documentation to support the ongoing use of solutions;

·        techniques for testing the solution and output, including comparing the expected output with the actual output, checking the relevance and completeness of the output, performing manual calculations to check results of formulae;

·        techniques for testing user acceptance; for example, observation and surveys of a sample of users;

·        criteria for evaluating the efficiency of the solution and the effectiveness of the output.

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U4O1 Key skills

To achieve this outcome the student should demonstrate the ability to

·        identify a problem;

·        describe the input and output requirements, and constraints;

·        apply techniques to represent the solution;

·        prepare a project management plan that identifies tasks, timelines, indicators for monitoring progress;

·        apply suitable functions, formats, conventions, data validation and testing techniques to efficiently process data and produce effective output;

·        record the progress of creating the solution (and output, where appropriate), including an error log;

·        prepare user documentation that explains how to use the solution and output;

·        manage the production and handling of files;

·        evaluate the solution and output in terms of ability to meet the decision-making needs of the organisation.

Unit 4 Outcome 2

On completion of this unit the student should be able to formulate and justify strategies for developing, implementing and evaluating a networked information system in response to a social, economic or technological impetus for change.

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U4O2 Key knowledge

In achieving this outcome the student will draw on knowledge described in areas of study 2 and 3.

To achieve this outcome the student should demonstrate knowledge of

·        how information systems can be used to help achieve organisational goals;

·        types of networks and data communications systems and their specifications, including local area networks (LANs) and wide area networks (WANs), and cabling and bandwidth;

·        types of network topologies, including star, bus;

·        network operating systems and network architecture and components, such as network cards, switches^ routers, servers, together with protocols such as TCP/IP;

·        the systems development life cycle: analysis, design, development, implementation, evaluation;

·        social, economic and technological impetus for change* including government policy, community values, privacy of information (social); desire for competitive edge, telecommuting, downsizing (economic); availability of new equipment, planned obsolescence (technological);

·        social, economic and technological factors affecting the feasibility of alternative hardware, software and procedures designs, such as cost, user-friendliness of procedures or equipment, compatibility of components, inclusiveness;

·        human, technical and procedural requirements to be considered when implementing changes to an information system, including staff training, ongoing technical support, acceptance by users, health and safety of users;

·        methods of changing over to the new or modified information system, including direct, parallel, phased, pilot;

·        project management tools and techniques to schedule and monitor tasks, to assign resources, identify milestones, determine contingency plans including the development and interpretation of Gantt charts and PERT charts;

·        criteria for evaluating the proposed changes to information systems; including efficiency, effectiveness, cost, maintainability;

·        methods for evaluating the success of the proposed changes to information systems; for example, recording equipment breakdowns, monitoring absentee rates, logging help desk inquiries, surveying customers.

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U4O2 Key skills

To achieve this outcome the student should demonstrate the ability to

·        state the objectives of a new information system and how they relate to the social, economic or technological impetus for change;

·        develop criteria for selecting the computer system hardware and software;

·        develop criteria for selecting the network hardware and software;

·        propose any changes to existing procedures;

·        explain the human, technical and procedural issues to be considered when implementing change;

·        justify a method for changing over to the new or modified system, taking into account the human and technical issues and any changes to procedures;

·        identify the key tasks associated with the implementation of the new or modified system, such as-training, documentation, evaluation criteria, ergonomic requirements;

·        develop a project management plan to coordinate the implementation of the new or modified system, which includes tasks, timelines, allocation of resources;

·        explain methods for evaluating the success of managing the implementation of the new or modified system;

·        evaluate the success of the information system in achieving its objectives.

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Unit 4 ASSESSMENT

The award of satisfactory completion for a unit is based on a decision that the student has demonstrated achievement of the set of outcomes specified for the unit. This decision will be based on the teacher's assessment of the student's overall performance on assessment tasks designated for the unit.

The key knowledge and skills listed for each outcome should be used as a guide to course design and the development of learning activities. The key knowledge and skills do not constitute a checklist and such an approach is not necessary or desirable for determining the achievement of outcomes. The elements of key knowledge and skills should not be assessed separately.

Assessment of levels of achievement

The student's level of achievement in Unit 4 will be determined by school-assessed coursework and an end-of-year examination.

Contribution to final assessment

School-assessed coursework for Unit 4 will contribute 25 per cent to the study score.

The level of achievement for Units 3 and 4 is also assessed by an end-of-year examination, which will contribute 50 per cent to the study score.

School-assessed coursework

Teachers will provide to the Victorian Curriculum and Assessment Authority a score representing an assessment of the student's level of achievement.

The score must be based on the teacher's rating of performance of each student on the tasks set out in the following table and in accordance with an assessment guide published annually by the Victorian Curriculum and Assessment Authority. The assessment guide will also include advice on the scope of the task and the criteria for assessment.

Assessment tasks must be a part of the regular teaching and learning program and must not
unduly add to the workload associated with that program. They must be completed mainly in
class and within a limited timeframe. Where optional assessment tasks are used, teachers must
ensure that they are comparable in scope and demand.

 

Unit 4 Outcomes IP&M - 2003

Assessment tasks

Marks allocated

Outcome 1

Propose and apply organisational and processing strategies to produce an ongoing solution that meets the decision-making needs of an organisation.

Information technology solution (including user documentation) in response to a design brief:

Students annotate the solution to indicate how it meets the decision-making needs of the organisation.

and

40

 

A project management report that includes the management plan, record of progress and an error log

20

Outcome 2

Formulate and justify strategies for developing, implementing and evaluating a networked information system in response to a social, economic or technological impetus for change.

·        a written report or

·        a test

or

·        a visual presentation (presentation file, poster)

40

 

Total marks

100

* School-assessed coursework for Unit 4 contributes 25 per cent to the study score.

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End-of-year examination (Units 3 and 4)
Description

All outcomes in Units 3 and 4 will be examined. Aspects of some outcomes that require the use of computers will not be examined, however the underpinning key knowledge associated with these practical aspects is examinable.

Both Units 3 and 4 will contribute approximately equally to the examination. The following table identifies the approximate contribution of each outcome and unit to the examination.

 

Unit

Outcome

Approximate mark allocation (per cent)

3

 

1

 

8-12%

 

 

 

2

 

12-18%

 

 

 

3

 

20-30%

 

4

 

1

 

16-24%

 

 

 

2

 

24-36%

 

 

Format

Students will answer a series of questions in a question and answer booklet.
Questions may require students to respond to stimulus material such as design briefs, case studies and visual images.

All questions are compulsory.

The examination will be set by a panel appointed by the Victorian Curriculum and Assessment Authority.

Conditions

The examination will be completed under the following conditions:

·        Duration: two hours.

·        Date: end-of-year, on a date to be published annually by the Victorian Curriculum and Assessment Authority.

·        Victorian Curriculum and Assessment Authority examination rules will apply. Details of these rules are published annually in the VCE Administrative Handbook.

·        The examination will be marked by a panel appointed by the Victorian Curriculum and Assessment Authority.

Contribution to final assessment

The examination contributes 50 per cent to the study score.

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