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<P><FONT size=2>Just arrived.....</FONT></P>
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<P class=DepartmentHeader style="MARGIN: 6pt 0cm"><FONT size=6><FONT
face=Arial><B>D</B>epartment of <B>E</B>ducation and <B>E</B>arly
<B>C</B>hildhood <B>D</B>evelopment – <?xml:namespace prefix = st1 ns =
"urn:schemas-microsoft-com:office:smarttags" /><st1:State w:st="on"><st1:place
w:st="on"><B>V</B>ictoria</st1:place></st1:State></FONT></FONT></P>
<P class=Forall style="MARGIN: 9pt 0cm"><STRONG><FONT face=Arial>For all TSSP
Service Delivery Managers, Specialist Technicians, School Technicians
</FONT></STRONG></P>
<P class=Forall style="MARGIN: 9pt 0cm"><STRONG><FONT face=Arial>31<SUP>st</SUP>
October 2007</FONT></STRONG></P>
<H1 style="MARGIN: 24pt 0cm 15pt"><FONT face=Arial color=#0000ff size=5>Circular
TS068 – Mac OS X Leopard Knowledge Article for STs</FONT></H1>
<H2 style="MARGIN: 15pt 0cm 3pt; TEXT-ALIGN: justify"><FONT face=Arial
color=#0000ff size=3>Main Points</FONT></H2>
<P class=MsoListBullet
style="MARGIN: 6pt 0cm 6pt 18pt; TEXT-ALIGN: justify; mso-list: l2 level1 lfo3; tab-stops: 36.0pt"><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><FONT face=Arial size=3>Apple Computers released their
latest operating system Mac OS X 10.5 Leopard on 26<SUP>th</SUP> October 2007.
As part of the Apple - DEECD software agreement all iBook / MacBook recipients,
Specialist Technicians and Service Delivery Managers will receive a copy of the
OS X 10.5 Leopard upgrade DVD over the coming weeks.</FONT></P>
<P class=MsoListBullet
style="MARGIN: 6pt 0cm 6pt 18pt; TEXT-ALIGN: justify; mso-list: l2 level1 lfo3; tab-stops: 36.0pt"><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><FONT size=3><FONT face=Arial><B
style="mso-bidi-font-weight: normal">Upgrading of current iBook / MacBook’s
provided under the Notebooks Program from OS X 10.4 Tiger to OS X 10.5 Leopard
is <U>not supported or recommended</U> by The Department at this stage.</B>
Issues with eduPaSS and other applications have already been identified by
Specialist Technicians.</FONT></FONT></P>
<P class=MsoListBullet
style="MARGIN: 6pt 0cm 6pt 18pt; TEXT-ALIGN: justify; mso-list: l2 level1 lfo3; tab-stops: 36.0pt"><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><FONT face=Arial size=3>A <B
style="mso-bidi-font-weight: normal">draft</B> knowledge article for Specialist
Technicians has been produced by the TSSP Team to assist where notebook
recipients have already upgraded to OS X 10.5 Leopard and are now experiencing
difficulties with wireless networks, network mounts and network printers. This
article is located at:</FONT></P>
<P class=MsoListBullet
style="MARGIN: 0cm 0cm 0pt 18pt; TEXT-INDENT: 0cm; TEXT-ALIGN: justify; mso-list: none; tab-stops: 36.0pt"><A
href="https://www.eduweb.vic.gov.au/techroom/files/folders/leopard/entry60397.aspx"><FONT
face=Arial
size=3>https://www.eduweb.vic.gov.au/techroom/files/folders/leopard/entry60397.aspx</FONT></A><FONT
face=Arial size=3> </FONT></P>
<P class=MsoListBullet
style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 0cm; TEXT-ALIGN: justify; mso-list: none; tab-stops: 36.0pt"><?xml:namespace
prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p><FONT
face=Arial size=3> </FONT></o:p></P>
<TABLE class=MsoNormalTable
style="BORDER-RIGHT: medium none; BORDER-TOP: medium none; BORDER-LEFT: medium none; BORDER-BOTTOM: medium none; BORDER-COLLAPSE: collapse; mso-border-alt: solid windowtext 1.5pt; mso-yfti-tbllook: 480; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-border-insideh: 1.5pt solid windowtext; mso-border-insidev: 1.5pt solid windowtext"
cellSpacing=0 cellPadding=0 border=1>
<TBODY>
<TR style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes">
<TD
style="BORDER-RIGHT: windowtext 1.5pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: windowtext 1.5pt solid; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: windowtext 1.5pt solid; WIDTH: 437.4pt; PADDING-TOP: 0cm; BORDER-BOTTOM: windowtext 1.5pt solid; BACKGROUND-COLOR: transparent"
vAlign=top width=583>
<H2 style="MARGIN: 15pt 0cm 3pt; TEXT-ALIGN: justify"><FONT face=Arial
color=#0000ff size=3>Actions Required</FONT></H2>
<P class=MsoListBullet
style="MARGIN: 6pt 0cm 6pt 18pt; TEXT-ALIGN: justify; mso-list: l1 level1 lfo2; tab-stops: 36.0pt"><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore">·<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><FONT face=Arial>Advise all iBook / MacBook
recipients to remain on the supported OS X 10.4 Tiger platform until
upgrade documentation is issued by the TSSP Team.</FONT></P>
<P class=MsoListBullet
style="MARGIN: 6pt 0cm 6pt 18pt; TEXT-ALIGN: justify; mso-list: l1 level1 lfo2; tab-stops: 36.0pt"><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore">·<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><FONT face=Arial>Utilise the knowledge article to fix
Notebooks Program iBooks/MacBooks that have already upgraded to OS X 10.5
Leopard and are experiencing issues with wireless networks, network mounts
and network printers.</FONT></P>
<P class=MsoListBullet
style="MARGIN: 0cm 0cm 0pt; TEXT-INDENT: 0cm; TEXT-ALIGN: justify; mso-list: none; tab-stops: 36.0pt"><SPAN
style="FONT-SIZE: 10pt; mso-bidi-font-size: 12.0pt"><o:p><FONT
face=Arial> </FONT></o:p></SPAN></P></TD></TR></TBODY></TABLE>
<H2 style="MARGIN: 15pt 0cm 3pt; TEXT-ALIGN: justify"><FONT face=Arial
color=#0000ff size=3>Additional Information</FONT></H2>
<P class=MsoListBullet
style="MARGIN: 6pt 0cm 6pt 17.85pt; TEXT-INDENT: -17.85pt; TEXT-ALIGN: justify"><SPAN
style="FONT-FAMILY: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore"><FONT size=3>·</FONT><SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN><FONT face=Arial size=3>Should you have any questions or
queries please contact the DEECD Service Desk on 1800 641 943 or </FONT><A
href="http://servicedesk.education.vic.gov.au/"><FONT face=Arial
size=3>http://servicedesk.education.vic.gov.au</FONT></A><FONT face=Arial
size=3>. In both cases ensure your query is forwarded to your Regional Service
Delivery Manager.</FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><o:p><FONT face=Arial
size=3> </FONT></o:p></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><o:p><FONT face=Arial
size=3> </FONT></o:p></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><o:p><FONT face=Arial
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<P class=Nameofsignatory style="MARGIN: 0cm 0cm 0pt"><STRONG><FONT face=Arial
size=3>Robert Hill</FONT></STRONG></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT face=Arial
size=3>Manager</FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT face=Arial size=3>Service
Delivery Section</FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><FONT face=Arial
size=3>Information Technology Division</FONT></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><o:p><FONT face=Arial
size=3> </FONT></o:p></P></DIV>
<P><BR><BR></P></FONT><p></p><p><b>Important - </b>This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education and Early Childhood Development.</p></BODY></HTML>