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<body lang=3DEN-AU link=3Dblue vlink=3Dpurple>

<div class=3DSection1>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
'font-size:
10.0pt;font-family:Arial;color:navy'>Firstly, have a look at the Family
Matching Transactions Report (DF21112) and it will show you all the
transactions. E.g. incorrect receipt, the reversal, then the correct receipt=
.
It should help to show if there is a discrepancy and why??? <o:p></o:p></spa=
n></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=3DMsoNormal><strong><b><i><font size=3D4 color=3Dpurple face=3D"Bel=
l MT"><span
style=3D'font-size:13.5pt;font-family:"Bell MT";color:purple;font-style:ital=
ic'>Diane
Moore</span></font></i></b></strong><font color=3Dnavy><span style=3D'color:=
navy'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><strong><b><font size=3D3 color=3Dnavy face=3D"Bell MT"=
><span
style=3D'font-size:12.0pt;font-family:"Bell MT";color:navy'>Business Manager=
</span></font></b></strong><font
color=3Dnavy><span style=3D'color:navy'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><st1:place
style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag=
.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=3D"0" w:st=3D"on"><st1:PlaceName
 style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ieta=
g.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
 tabIndex=3D"0" w:st=3D"on"><font size=3D2 color=3Dnavy face=3DArial><span
  style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Mornington</span><=
/font></st1:PlaceName><font
 size=3D2 color=3Dnavy face=3DArial><span style=3D'font-size:10.0pt;font-fam=
ily:Arial;
 color:navy'> <st1:PlaceType w:st=3D"on">PS</st1:PlaceType></span></font></s=
t1:place><font
color=3Dnavy><span style=3D'color:navy'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
'font-size:
10.0pt;font-family:Arial;color:navy'>Phone - 5975 2561</span></font><font
color=3Dnavy><span style=3D'color:navy'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
'font-size:
10.0pt;font-family:Arial;color:navy'>Fax - 5975 8219<o:p></o:p></span></font=
></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

</div>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font size=
=3D3
face=3D"Times New Roman"><span lang=3DEN-US style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabindex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span><=
/font></b><font
size=3D2 face=3DTahoma><span lang=3DEN-US style=3D'font-size:10.0pt;font-fam=
ily:Tahoma'>
busmanagers-bounces@edulists.com.au [mailto:busmanagers-bounces@edulists.com=
.au]
<b><span style=3D'font-weight:bold'>On Behalf Of </span></b>Clark, Raelene V=
<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, 24 November 200=
6
3:30 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName w:st=3D"o=
n">Business
 Managers' Mailing List</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: [Busmanagers] Re=
ceipt
Reversal</span></font><span lang=3DEN-US><o:p></o:p></span></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D'=
font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dblue face=3DArial><span style=3D=
'font-size:
10.0pt;font-family:Arial;color:blue'>I receipted an EMA cheque for the wrong
amount, but didn't notice until I had printed out the receipt.</span></font>=
<o:p></o:p></p>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D'=
font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<p class=3DMsoNormal><em><i><font size=3D6 color=3Dblue face=3D"Brush Script=
 MT"><span
style=3D'font-size:24.0pt;font-family:"Brush Script MT";color:blue'>Raelene=
 </span></font></i></em><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Eras Medium ITC"><s=
pan
style=3D'font-size:10.0pt;font-family:"Eras Medium ITC";color:navy'>Raelene=
 Clark</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Eras Medium ITC"><s=
pan
style=3D'font-size:10.0pt;font-family:"Eras Medium ITC";color:navy'>Business
Manager</span></font><o:p></o:p></p>

<p class=3DMsoNormal><st1:place w:st=3D"on"><st1:PlaceName w:st=3D"on"><font=
 size=3D2
  color=3Dnavy face=3D"Eras Medium ITC"><span style=3D'font-size:10.0pt;font=
-family:
  "Eras Medium ITC";color:navy'>Bayswater</span></font></st1:PlaceName><font
 size=3D2 color=3Dnavy face=3D"Eras Medium ITC"><span style=3D'font-size:10.=
0pt;
 font-family:"Eras Medium ITC";color:navy'> <st1:PlaceType w:st=3D"on">Prima=
ry
  School</st1:PlaceType></span></font></st1:place><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Eras Medium ITC"><s=
pan
style=3D'font-size:10.0pt;font-family:"Eras Medium ITC";color:navy'>9721 375=
5</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Eras Medium ITC"><s=
pan
style=3D'font-size:10.0pt;font-family:"Eras Medium ITC";color:navy'>clark.ra=
elene.v@edumail.vic.gov.au</span></font><o:p></o:p></p>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D'=
font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D'=
font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font size=
=3D3
face=3D"Times New Roman"><span lang=3DEN-US style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal style=3D'margin-bottom:12.0pt'><b><font size=3D2 face=
=3DTahoma><span
lang=3DEN-US style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>=
From:</span></font></b><font
size=3D2 face=3DTahoma><span lang=3DEN-US style=3D'font-size:10.0pt;font-fam=
ily:Tahoma'>
busmanagers-bounces@edulists.com.au
[mailto:busmanagers-bounces@edulists.com.au] <b><span style=3D'font-weight:b=
old'>On
Behalf Of </span></b><st1:PersonName w:st=3D"on">Moore, Diane H</st1:PersonN=
ame><br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, 24 November 200=
6
3:28 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName w:st=3D"o=
n">Business
 Managers' Mailing List</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> RE: [Busmanagers] Re=
ceipt
Reversal</span></font><span lang=3DEN-US><o:p></o:p></span></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
'font-size:
10.0pt;font-family:Arial;color:navy'>Hi Raelene,<o:p></o:p></span></font></p=
>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
'font-size:
10.0pt;font-family:Arial;color:navy'>It could vary depending on why you did=
 the
reversal??? <o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=3DMsoNormal><strong><b><i><font size=3D4 color=3Dpurple face=3D"Bel=
l MT"><span
style=3D'font-size:13.5pt;font-family:"Bell MT";color:purple;font-style:ital=
ic'>Diane
Moore</span></font></i></b></strong><font color=3Dnavy><span style=3D'color:=
navy'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><strong><b><font size=3D3 color=3Dnavy face=3D"Bell MT"=
><span
style=3D'font-size:12.0pt;font-family:"Bell MT";color:navy'>Business Manager=
</span></font></b></strong><font
color=3Dnavy><span style=3D'color:navy'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><st1:place
style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag=
.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=3D"0" w:st=3D"on"><st1:PlaceName
 style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ieta=
g.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
 tabIndex=3D"0" w:st=3D"on"><font size=3D2 color=3Dnavy face=3DArial><span
  style=3D'font-size:10.0pt;font-family:Arial;color:navy'>Mornington</span><=
/font></st1:PlaceName><font
 size=3D2 color=3Dnavy face=3DArial><span style=3D'font-size:10.0pt;font-fam=
ily:Arial;
 color:navy'> <st1:PlaceType
 style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ieta=
g.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
 tabIndex=3D"0" w:st=3D"on">PS</st1:PlaceType></span></font></st1:place><fon=
t
color=3Dnavy><span style=3D'color:navy'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
'font-size:
10.0pt;font-family:Arial;color:navy'>Phone - 5975 2561</span></font><font
color=3Dnavy><span style=3D'color:navy'><o:p></o:p></span></font></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
'font-size:
10.0pt;font-family:Arial;color:navy'>Fax - 5975 8219<o:p></o:p></span></font=
></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

</div>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
'font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=3DMsoNormal align=3Dcenter style=3D'text-align:center'><font size=
=3D3
face=3D"Times New Roman"><span lang=3DEN-US style=3D'font-size:12.0pt'>

<hr size=3D2 width=3D"100%" align=3Dcenter tabIndex=3D-1>

</span></font></div>

<p class=3DMsoNormal><b><font size=3D2 face=3DTahoma><span lang=3DEN-US
style=3D'font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span><=
/font></b><font
size=3D2 face=3DTahoma><span lang=3DEN-US style=3D'font-size:10.0pt;font-fam=
ily:Tahoma'>
busmanagers-bounces@edulists.com.au
[mailto:busmanagers-bounces@edulists.com.au] <b><span style=3D'font-weight:b=
old'>On
Behalf Of </span></b>Clark, Raelene V<br>
<b><span style=3D'font-weight:bold'>Sent:</span></b> Friday, 24 November 200=
6
3:18 PM<br>
<b><span style=3D'font-weight:bold'>To:</span></b> <st1:PersonName tabIndex=
=3D"0"
style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag=
.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
w:st=3D"on">Business Managers' Mailing List</st1:PersonName><br>
<b><span style=3D'font-weight:bold'>Subject:</span></b> [Busmanagers] Receip=
t
Reversal</span></font><span lang=3DEN-US><o:p></o:p></span></p>

</div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D'=
font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:10=
.0pt;
font-family:Arial'>I did a family receipt reversal quite a while ago and hav=
e
discovered that the amount is showing in the &quot;Amount Owing&quot; column=
 on
the family&nbsp;statement.&nbsp; I have looked through the process guide and=
 it
doesn't specifically say to do a credit note, yet I think perhaps I
should.&nbsp; Am I just missing the instruction or do I need to do something
else in order for it to show correctly on the statement?</span></font><o:p><=
/o:p></p>

</div>

<div>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span style=3D'=
font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

</div>

<p class=3DMsoNormal><em><i><font size=3D6 color=3Dblue face=3D"Brush Script=
 MT"><span
style=3D'font-size:24.0pt;font-family:"Brush Script MT";color:blue'>Raelene=
 </span></font></i></em><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Eras Medium ITC"><s=
pan
style=3D'font-size:10.0pt;font-family:"Eras Medium ITC";color:navy'>Raelene=
 Clark</span></font><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Eras Medium ITC"><s=
pan
style=3D'font-size:10.0pt;font-family:"Eras Medium ITC";color:navy'>Business
Manager</span></font><o:p></o:p></p>

<p class=3DMsoNormal><st1:place w:st=3D"on"><st1:PlaceName
 style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ieta=
g.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
 tabIndex=3D"0" w:st=3D"on"><font size=3D2 color=3Dnavy face=3D"Eras Medium=
 ITC"><span
  style=3D'font-size:10.0pt;font-family:"Eras Medium ITC";color:navy'>Bayswa=
ter</span></font></st1:PlaceName><font
 size=3D2 color=3Dnavy face=3D"Eras Medium ITC"><span style=3D'font-size:10.=
0pt;
 font-family:"Eras Medium ITC";color:navy'> <st1:PlaceType
 style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ieta=
g.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
 tabIndex=3D"0" w:st=3D"on">Primary School</st1:PlaceType></span></font></st=
1:place><o:p></o:p></p>

<p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3D"Eras Medium ITC"><s=
pan
style=3D'font-size:10.0pt;font-family:"Eras Medium ITC";color:navy'>9721 375=
5</span></font><o:p></o:p></p>

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<p><b><font size=3D3 face=3D"Times New Roman"><span style=3D'font-size:12.0p=
t;
font-weight:bold'>Important - </span></font></b>This email and any attachmen=
ts
may be confidential. If received in error, please contact us and delete all
copies. Before opening or using attachments check them for viruses and defec=
ts.
Regardless of any loss, damage or consequence, whether caused by the neglige=
nce
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected
attachments. Any representations or opinions expressed are those of the
individual sender, and not necessarily those of the Department of Education
&amp; Training..<o:p></o:p></p>

<p><b><font size=3D3 face=3D"Times New Roman"><span style=3D'font-size:12.0p=
t;
font-weight:bold'>Important - </span></font></b>This email and any attachmen=
ts
may be confidential. If received in error, please contact us and delete all
copies. Before opening or using attachments check them for viruses and defec=
ts.
Regardless of any loss, damage or consequence, whether caused by the neglige=
nce
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected
attachments. Any representations or opinions expressed are those of the
individual sender, and not necessarily those of the Department of Education
&amp; Training..<o:p></o:p></p>

<p><b><font size=3D3 face=3D"Times New Roman"><span style=3D'font-size:12.0p=
t;
font-weight:bold'>Important - </span></font></b>This email and any attachmen=
ts
may be confidential. If received in error, please contact us and delete all
copies. Before opening or using attachments check them for viruses and defec=
ts.
Regardless of any loss, damage or consequence, whether caused by the neglige=
nce
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected
attachments. Any representations or opinions expressed are those of the
individual sender, and not necessarily those of the Department of Education
&amp; Training..<o:p></o:p></p>

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<p></p><p><b>Important - </b>This email and any attachments may be confident=
ial. If received in error, please contact us and delete all copies. Before o=
pening or using attachments check them for viruses and defects. Regardless o=
f any loss, damage or consequence, whether caused by the negligence of the s=
ender or not, resulting directly or indirectly from the use of any attached=
 files our liability is limited to resupplying any affected attachments. Any=
 representations or opinions expressed are those of the individual sender, a=
nd not necessarily those of the Department of Education & Training..</p></bo=
dy>

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