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<BODY lang=3DEN-AU vLink=3Dpurple link=3Dblue>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D490530400-05102006><FONT face=3DAr=
ial
color=3D#0000ff>I had the same problem. There is a setting which=
needs
to be changed.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D490530400-05102006><FONT face=3DAr=
ial
color=3D#0000ff>If you ring the service desk they will talk you through it -=
only
takes a couple of minutes.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D490530400-05102006><FONT face=3DAr=
ial
color=3D#0000ff></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D490530400-05102006><FONT face=3DAr=
ial
color=3D#0000ff>Cheers</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D490530400-05102006><B><I><FONT
face=3D"Bradley Hand ITC" size=3D5>Sandra</FONT></I></B> <BR><B><I><FONT fac=
e=3DArial
size=3D2>S. Downie<BR>Business Manager<BR>Bayswater Secondary
College<BR>Phone : 9729
2555<BR>Fax : 9729
2812<BR>e-mail :
bayswater.sc@edumail.vic.gov.au</FONT></I></B> </DIV></SPAN><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> busmanagers-bounces@edulists.com.a=
u
[mailto:busmanagers-bounces@edulists.com.au] <B>On Behalf Of </B>Reidy, Jone=
lle
A<BR><B>Sent:</B> Thursday, 5 October 2006 10:01 AM<BR><B>To:</B> Business
Managers' Mailing List<BR><B>Subject:</B> RE: [Busmanagers] Service
desk<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=3DSection1>
<P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">For some reason a=
ll of
the suggested links are sending me straight to the new DE&T website; is=
there a link there somewhere I am missing?<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p>=
</SPAN></FONT></P>
<DIV>
<DIV class=3DMsoNormal style=3D"TEXT-ALIGN: center" align=3Dcenter><FONT
face=3D"Times New Roman" size=3D3><SPAN lang=3DEN-US style=3D"FONT-SIZE: 12p=
t">
<HR tabIndex=3D-1 align=3Dcenter width=3D"100%" SIZE=3D2>
</SPAN></FONT></DIV>
<P class=3DMsoNormal><B><FONT face=3DTahoma size=3D2><SPAN lang=3DEN-US
style=3D"FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPA=
N></FONT></B><FONT
face=3DTahoma size=3D2><SPAN lang=3DEN-US
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
busmanagers-bounces@edulists.com.au [mailto:busmanagers-bounces@edulists.com=
.au]
<B><SPAN style=3D"FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Galloway, Aliso=
n
A<BR><B><SPAN style=3D"FONT-WEIGHT: bold">Sent:</SPAN></B> Thursday, 5 Octob=
er
2006 9:57 AM<BR><B><SPAN style=3D"FONT-WEIGHT: bold">To:</SPAN></B>
<st1:PersonName
style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag=
.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=3D0 w:st=3D"on">Business Managers' Mailing
List</st1:PersonName><BR><B><SPAN style=3D"FONT-WEIGHT: bold">Subject:</SPAN=
></B>
RE: [Busmanagers] Service desk</SPAN></FONT><SPAN
lang=3DEN-US><o:p></o:p></SPAN></P></DIV>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" size=3D3><SPAN
style=3D"FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV id=3DidOWAReplyText63034>
<DIV>
<P class=3DMsoNormal><FONT face=3DArial color=3Dblack size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">I use the follow=
ing
link:</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=3DMsoNormal><FONT face=3DArial color=3Dblack size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial"><A
href=3D"https://www.eduweb.vic.gov.au/servicedesk/infraEnterprise.dll?form=
=3Dlite"
target=3D_blank>https://www.eduweb.vic.gov.au/servicedesk/infraEnterprise.dl=
l?form=3Dlite</A></SPAN></FONT><o:p></o:p></P></DIV></DIV>
<DIV id=3DidSignature79799>
<DIV>
<DIV>
<DIV>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3D#3366ff size=3D3=
><SPAN
style=3D"FONT-SIZE: 12pt; COLOR: #3366ff"> <o:p></o:p></SPAN></FONT></P=
></DIV>
<DIV>
<P class=3DMsoNormal><FONT face=3D"Monotype Corsiva" color=3D#3366ff size=3D=
5><SPAN
style=3D"FONT-SIZE: 18pt; COLOR: #3366ff; FONT-FAMILY: 'Monotype Corsiva'">R=
egards</SPAN></FONT><FONT
color=3D#3366ff><SPAN style=3D"COLOR: #3366ff"><o:p></o:p></SPAN></FONT></P>=
</DIV>
<DIV>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3D#3366ff size=3D3=
><SPAN
style=3D"FONT-SIZE: 12pt; COLOR: #3366ff"> <o:p></o:p></SPAN></FONT></P=
></DIV>
<DIV>
<P class=3DMsoNormal><FONT face=3D"Monotype Corsiva" color=3D#3366ff size=3D=
5><SPAN
style=3D"FONT-SIZE: 18pt; COLOR: #3366ff; FONT-FAMILY: 'Monotype Corsiva'">A=
lison
Galloway<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=3DMsoNormal><FONT face=3D"Lucida Handwriting" color=3D#3366ff size=
=3D3><SPAN
style=3D"FONT-SIZE: 12pt; COLOR: #3366ff; FONT-FAMILY: 'Lucida Handwriting'"=
><o:p> </o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=3DMsoNormal><FONT face=3D"Monotype Corsiva" color=3Dblue size=3D4><=
SPAN
style=3D"FONT-SIZE: 13.5pt; COLOR: blue; FONT-FAMILY: 'Monotype Corsiva'">Bu=
siness
Manager<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=3DMsoNormal><st1:place
style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag=
.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=3D0 w:st=3D"on"><st1:PlaceName
style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag=
.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=3D0 w:st=3D"on"><FONT face=3D"Monotype Corsiva" color=3Dblue size=
=3D3><SPAN
style=3D"FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: 'Monotype Corsiva'">Hamp=
ton</SPAN></FONT></st1:PlaceName><FONT
face=3D"Monotype Corsiva" color=3Dblue><SPAN
style=3D"COLOR: blue; FONT-FAMILY: 'Monotype Corsiva'"> <st1:PlaceType
style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag=
.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=3D0 w:st=3D"on">Primary
School</st1:PlaceType></SPAN></FONT></st1:place><FONT face=3D"Monotype Corsi=
va"
color=3Dblue><SPAN
style=3D"COLOR: blue; FONT-FAMILY: 'Monotype Corsiva'"><o:p></o:p></SPAN></F=
ONT></P></DIV>
<DIV>
<P class=3DMsoNormal><FONT face=3D"Monotype Corsiva" color=3Dblue size=3D4><=
SPAN
style=3D"FONT-SIZE: 13.5pt; COLOR: blue; FONT-FAMILY: 'Monotype Corsiva'">95=
98
1412</SPAN></FONT><o:p></o:p></P></DIV></DIV></DIV></DIV>
<DIV>
<DIV class=3DMsoNormal style=3D"TEXT-ALIGN: center" align=3Dcenter><FONT
face=3D"Times New Roman" size=3D3><SPAN style=3D"FONT-SIZE: 12pt">
<HR tabIndex=3D-1 align=3Dcenter width=3D"100%" SIZE=3D2>
</SPAN></FONT></DIV></DIV>
<DIV>
<P class=3DMsoNormal style=3D"MARGIN-BOTTOM: 12pt"><B><FONT face=3DTahoma si=
ze=3D2><SPAN
style=3D"FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPA=
N></FONT></B><FONT
face=3DTahoma size=3D2><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">=
<st1:PersonName
style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag=
.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=3D0 w:st=3D"on">Reidy, Jonelle A</st1:PersonName><BR><B><SPAN
style=3D"FONT-WEIGHT: bold">Sent:</SPAN></B> Thu 5/10/2006 9:50 AM<BR><B><SP=
AN
style=3D"FONT-WEIGHT: bold">To:</SPAN></B> <st1:PersonName
style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag=
.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=3D0 w:st=3D"on">Business Managers' Mailing
List</st1:PersonName><BR><B><SPAN style=3D"FONT-WEIGHT: bold">Subject:</SPAN=
></B>
[Busmanagers] (no subject)</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Does anyone know how to access=
the
Service Desk via the internet? I would like to log something long and=
complicated in writing rather than over the phone (have emailed but to no
avail!). I have tried the address <A
href=3D"http://servicedesk/education.vic.gov.au"
target=3D_blank>http://servicedesk/education.vic.gov.au</A> as recommended b=
ut it
takes me directly to the DE&T website and I can’t seem to find a l=
ink to the
Service Desk.<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT=
></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks! </SPAN></FONT><FONT
face=3DWingdings size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Wingdings">J</SPAN></FONT><FONT face=
=3DArial
size=3D2><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">
<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT=
></P>
<P class=3DMsoNormal><EM><B><I><FONT face=3DArial color=3Dblue size=3D2><SPA=
N
style=3D"FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial=
">Jonelle
Reidy</SPAN></FONT></I></B></EM><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3DArial color=3Dblue size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">Business
Manager</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><st1:place
style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag=
.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=3D0 w:st=3D"on"><st1:PersonName
style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag=
.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=3D0 w:st=3D"on"><st1:PlaceName
style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag=
.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=3D0 w:st=3D"on"><U><FONT face=3DArial color=3Dblue size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">Grovedale</SPAN><=
/FONT></U></st1:PlaceName><U><FONT
face=3DArial color=3Dblue size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial"> <st1:PlaceName
style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag=
.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=3D0 w:st=3D"on">West</st1:PlaceName> <st1:PlaceType
style=3D"BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag=
.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=3D0 w:st=3D"on">Primary
School</st1:PlaceType></SPAN></FONT></U></st1:PersonName></st1:place><o:p></=
o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dblack size=3D1><=
SPAN
style=3D"FONT-SIZE: 7.5pt; COLOR: black"> <o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial color=3Dblue size=3D1><SPAN
style=3D"FONT-SIZE: 7.5pt; COLOR: blue; FONT-FAMILY: Arial">Ph: 03 5241
4774</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3DArial color=3Dblue size=3D1><SPAN
style=3D"FONT-SIZE: 7.5pt; COLOR: blue; FONT-FAMILY: Arial">Fax: 03 5241
4641</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3DArial color=3Dblue size=3D1><SPAN
style=3D"FONT-SIZE: 7.5pt; COLOR: blue; FONT-FAMILY: Arial">Mob: 0402 436
330</SPAN></FONT><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3DArial color=3Dblue size=3D1><SPAN
style=3D"FONT-SIZE: 7.5pt; COLOR: blue; FONT-FAMILY: Arial">Email:
</SPAN></FONT><A href=3D"mailto:reidy.jonelle.a@edumail.vic.gov.au"
target=3D_blank><FONT size=3D1><SPAN
style=3D"FONT-SIZE: 7.5pt">reidy.jonelle.a@edumail.vic.gov.au</SPAN></FONT><=
/A><o:p></o:p></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" size=3D3><SPAN
style=3D"FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P><FONT face=3DArial size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">******************************=
*************<o:p></o:p></SPAN></FONT></P>
<P><B><FONT face=3DArial size=3D2><SPAN
style=3D"FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Important -=
</SPAN></FONT></B><FONT face=3DArial size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">This email and any attachments=
may
be confidential. If received in error, please contact us and delete all copi=
es.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the neglige=
nce
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected attachme=
nts.
Any representations or opinions expressed are those of the individual sender=
,
and not necessarily those of the Department of Education &
Training.</SPAN></FONT> <o:p></o:p></P></DIV>
<P><FONT face=3DArial size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">******************************=
*************<o:p></o:p></SPAN></FONT></P>
<P><B><FONT face=3DArial size=3D2><SPAN
style=3D"FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Important -=
</SPAN></FONT></B><FONT face=3DArial size=3D2><SPAN
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">This email and any attachments=
may
be confidential. If received in error, please contact us and delete all copi=
es.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage! or consequence, whether caused by the neglig=
ence
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected attachme=
nts.
Any representations or opinions expressed are those of the individual sender=
,
and not necessarily those of the Department of Education &
Training.</SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face=3DArial
size=3D2>*******************************************</P></FONT>
<P><FONT face=3DArial size=3D2><B>Important - </B>This email and any attachm=
ents may
be confidential. If received in error, please contact us and delete all copi=
es.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the neglige=
nce
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected attachme=
nts.
Any representations or opinions expressed are those of the individual sender=
,
and not necessarily those of the Department of Education & Training.</FO=
NT>
</P><p></p><p><b>Important - </b>This email and any attachments may be confi=
dential. If received in error, please contact us and delete all copies. Befo=
re opening or using attachments check them for viruses and defects. Regardle=
ss of any loss, damage or consequence, whether caused by the negligence of t=
he sender or not, resulting directly or indirectly from the use of any attac=
hed files our liability is limited to resupplying any affected attachments.=
Any representations or opinions expressed are those of the individual sende=
r, and not necessarily those of the Department of Education & Training.</BOD=
Y></HTML>