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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>What do you do when you have done all
that, deleted all your cache, internet and history files as well and it still
doesn&#8217;t work??<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p><st1:place w:st="on"><st1:PlaceName w:st="on"><b><font size=3 color=green
  face="Vic Cur Speed loop"><span style='font-size:12.0pt;font-family:"Vic Cur Speed loop";
  color:green;font-weight:bold'>Lisa</span></font></b></st1:PlaceName><b><font
 color=green face="Vic Cur Speed loop"><span style='font-family:"Vic Cur Speed loop";
 color:green;font-weight:bold'> <st1:PlaceName w:st="on">Ewan</st1:PlaceName></span></font></b><font
 color=navy><span style='color:navy'> <br>
 </span></font><st1:PlaceName w:st="on"><b><font color=green
  face="Vic Cur Speed loop"><span style='font-family:"Vic Cur Speed loop";
  color:green;font-weight:bold'>Business Manager</span></font></b></st1:PlaceName><font
 color=navy><span style='color:navy'> <br>
 </span></font><st1:PersonName w:st="on"><st1:PlaceName w:st="on"><b><font
   color=green face="Vic Cur Speed loop"><span style='font-family:"Vic Cur Speed loop";
   color:green;font-weight:bold'>Auburn</span></font></b></st1:PlaceName><b><font
  color=green face="Vic Cur Speed loop"><span style='font-family:"Vic Cur Speed loop";
  color:green;font-weight:bold'> <st1:PlaceType w:st="on">Primary School</st1:PlaceType></span></font></b></st1:PersonName></st1:place><font
color=navy><span style='color:navy'> <br>
</span></font><b><font color=green face="Vic Cur Speed loop"><span
style='font-family:"Vic Cur Speed loop";color:green;font-weight:bold'>Ph 03
9882 7035</span></font></b><font color=navy><span style='color:navy'> </span></font><o:p></o:p></p>

</div>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span lang=EN-US style='font-size:12.0pt'>

<hr size=2 width="100%" align=center tabindex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
busmanagers-bounces@edulists.com.au
[mailto:busmanagers-bounces@edulists.com.au] <b><span style='font-weight:bold'>On
Behalf Of </span></b><st1:PersonName w:st="on">Campbell, Brigid A</st1:PersonName><br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, 12 July 2006 2:23
PM<br>
<b><span style='font-weight:bold'>To:</span></b> busmangers@edulists.com.au<br>
<b><span style='font-weight:bold'>Cc:</span></b> Faulkner, Trish M<br>
<b><span style='font-weight:bold'>Subject:</span></b> [Busmanagers] Gateway
Connection Erro</span></font><span lang=EN-US><o:p></o:p></span></p>

</div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Good afternoon everyone,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>For those of you having trouble accessing the <st1:PersonName
w:st="on">Service Desk</st1:PersonName> Gateway these are the instructions to
follow:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Open Internet Explorer<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Click on Tools<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Click on Internet Options<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Click on Connection Tab<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Click on LAN Settings<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Click on Advanced button<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>You will see an Exceptions Box if nothing is located in the
box type the following<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>*.education.vic.gov.au<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>If something is located in the box insert a semi colon (;)
after it a space and then type the above<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Click ok all the way out.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Open the link to the gateway a sign on box will appear type
edu001\your ID number and then your password in the password box.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Regards<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Brigid Campbell<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'>Business Manager<o:p></o:p></span></font></p>

<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=3
  face=Arial><span style='font-size:12.0pt;font-family:Arial'>Warranwood</span></font></st1:PlaceName><font
 face=Arial><span style='font-family:Arial'> <st1:PlaceType w:st="on">Primary
  School</st1:PlaceType></span></font></st1:place><font face=Arial><span
style='font-family:Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>*******************************************<o:p></o:p></span></font></p>

<p><b><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;
font-weight:bold'>Important - </span></font></b><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>This email and any attachments may
be confidential. If received in error, please contact us and delete all copies.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the negligence
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected
attachments. Any representations or opinions expressed are those of the
individual sender, and not necessarily those of the Department of Education
&amp; Training.</span></font><o:p></o:p></p>

</div>

<p><font face="Arial" size="2">*******************************************</p></font><p><font face="Arial" size="2"><b>Important - </b>This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education & Training.</font></body>

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