<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML xmlns="http://www.w3.org/TR/REC-html40" xmlns:v =
"urn:schemas-microsoft-com:vml" xmlns:o =
"urn:schemas-microsoft-com:office:office" xmlns:w =
"urn:schemas-microsoft-com:office:word" xmlns:st1 =
"urn:schemas-microsoft-com:office:smarttags"><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.2800.1528" name=GENERATOR><!--[if !mso]>
<STYLE>v\:* {
        BEHAVIOR: url(#default#VML)
}
o\:* {
        BEHAVIOR: url(#default#VML)
}
w\:* {
        BEHAVIOR: url(#default#VML)
}
.shape {
        BEHAVIOR: url(#default#VML)
}
</STYLE>
<![endif]--><o:SmartTagType
namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="PlaceType"></o:SmartTagType><o:SmartTagType
namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="PlaceName"></o:SmartTagType><o:SmartTagType
namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="place"></o:SmartTagType><!--[if !mso]>
<STYLE>st1\:* {
        BEHAVIOR: url(#default#ieooui)
}
</STYLE>
<![endif]-->
<STYLE>@font-face {
        font-family: Wingdings;
}
@font-face {
        font-family: Tahoma;
}
@font-face {
        font-family: Verdana;
}
@font-face {
        font-family: Lucida Handwriting;
}
@font-face {
        font-family: Pristina;
}
@font-face {
        font-family: Script MT Bold;
}
@page Section1 {size: 595.3pt 841.9pt; margin: 72.0pt 90.0pt 72.0pt 90.0pt; }
P.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman"
}
LI.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman"
}
DIV.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman"
}
H1 {
        FONT-WEIGHT: bold; FONT-SIZE: 13pt; MARGIN-LEFT: 0cm; LINE-HEIGHT: 15pt; MARGIN-RIGHT: 0cm; FONT-FAMILY: Verdana; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto
}
H2 {
        FONT-WEIGHT: bold; FONT-SIZE: 8pt; MARGIN-LEFT: 0cm; LINE-HEIGHT: 12pt; MARGIN-RIGHT: 0cm; FONT-FAMILY: Verdana; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto
}
A:link {
        COLOR: blue; TEXT-DECORATION: underline
}
SPAN.MsoHyperlink {
        COLOR: blue; TEXT-DECORATION: underline
}
A:visited {
        COLOR: purple; TEXT-DECORATION: underline
}
SPAN.MsoHyperlinkFollowed {
        COLOR: purple; TEXT-DECORATION: underline
}
P.MsoAutoSig {
        FONT-SIZE: 12pt; MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman"
}
LI.MsoAutoSig {
        FONT-SIZE: 12pt; MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman"
}
DIV.MsoAutoSig {
        FONT-SIZE: 12pt; MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman"
}
P {
        FONT-SIZE: 12pt; MARGIN-LEFT: 0cm; MARGIN-RIGHT: 0cm; FONT-FAMILY: "Times New Roman"; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto
}
SPAN.EmailStyle19 {
        FONT-WEIGHT: normal; COLOR: windowtext; FONT-STYLE: normal; FONT-FAMILY: Arial; TEXT-DECORATION: none; mso-style-type: personal
}
SPAN.EmailStyle20 {
        COLOR: navy; FONT-FAMILY: Arial; mso-style-type: personal
}
SPAN.EmailStyle21 {
        FONT-WEIGHT: normal; COLOR: blue; FONT-STYLE: normal; FONT-FAMILY: Arial; TEXT-DECORATION: none; mso-style-type: personal-reply
}
DIV.Section1 {
        page: Section1
}
OL {
        MARGIN-BOTTOM: 0cm
}
UL {
        MARGIN-BOTTOM: 0cm
}
</STYLE>
</HEAD>
<BODY lang=EN-AU vLink=purple link=blue>
<DIV dir=ltr align=left><SPAN class=115453023-10072006><FONT face=Arial
color=#0000ff size=2>Sorry if I am just telling you something you already
know - I followed a circular dated 13th June
S167-2006 Improved access to Service Desk</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=115453023-10072006><FONT face=Arial
color=#0000ff size=2>i could fax this to anyone needing it</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=115453023-10072006><FONT face=Arial
color=#0000ff size=2>cheers </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=115453023-10072006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=115453023-10072006><FONT face=Arial
color=#0000ff size=2>ps it also says anyone having trouble should contact the
help desk - now this should bring a smile to
everyones face</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=115453023-10072006><FONT face=Arial
color=#0000ff size=2>cheers</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV class=Section1>
<P class=MsoAutoSig><SPAN
style="COLOR: #3366ff; FONT-FAMILY: 'Lucida Handwriting'">Terrie<SPAN
style="mso-spacerun: yes"> </SPAN><o:p></o:p></SPAN></P>
<P class=MsoAutoSig><SPAN
style="COLOR: #00ccff; FONT-FAMILY: 'Lucida Handwriting'"><o:p> </o:p></SPAN></P>
<P class=MsoAutoSig><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina; mso-bidi-font-family: Arial">Terrie
Karnaghan<o:p></o:p></SPAN></P>
<P class=MsoAutoSig><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina; mso-bidi-font-family: Arial">Business
Manager<o:p></o:p></SPAN></P>
<P class=MsoAutoSig><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina; mso-bidi-font-family: Arial">Wesburn
Primary School<o:p></o:p></SPAN></P>
<P class=MsoAutoSig><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina; mso-bidi-font-family: Arial">Tel:
59 671<SPAN style="mso-spacerun: yes"> </SPAN>302<SPAN
style="mso-spacerun: yes"> </SPAN>Fax: 59 671<SPAN
style="mso-spacerun: yes"> </SPAN>336<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: blue"><o:p> </o:p></SPAN></P></DIV>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> busmanagers-bounces@edulists.com.au
[mailto:busmanagers-bounces@edulists.com.au] <B>On Behalf Of </B>Karnaghan,
Terrie H<BR><B>Sent:</B> Tuesday, 11 July 2006 9:28 AM<BR><B>To:</B> Business
Managers' Mailing List<BR><B>Subject:</B> RE: [Busmanagers] Service
Desk<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><SPAN class=200342723-10072006><FONT face=Arial
color=#0000ff size=2>I am sure i had this also on my first visit will try to
jolt my brain as to what i did but iam getting thru fine</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV class=Section1>
<P class=MsoAutoSig><SPAN
style="COLOR: #3366ff; FONT-FAMILY: 'Lucida Handwriting'">Terrie<SPAN
style="mso-spacerun: yes"> </SPAN><o:p></o:p></SPAN></P>
<P class=MsoAutoSig><SPAN
style="COLOR: #00ccff; FONT-FAMILY: 'Lucida Handwriting'"><o:p> </o:p></SPAN></P>
<P class=MsoAutoSig><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina; mso-bidi-font-family: Arial">Terrie
Karnaghan<o:p></o:p></SPAN></P>
<P class=MsoAutoSig><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina; mso-bidi-font-family: Arial">Business
Manager<o:p></o:p></SPAN></P>
<P class=MsoAutoSig><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina; mso-bidi-font-family: Arial">Wesburn
Primary School<o:p></o:p></SPAN></P>
<P class=MsoAutoSig><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina; mso-bidi-font-family: Arial">Tel:
59 671<SPAN style="mso-spacerun: yes"> </SPAN>302<SPAN
style="mso-spacerun: yes"> </SPAN>Fax: 59 671<SPAN
style="mso-spacerun: yes"> </SPAN>336<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: blue"><o:p> </o:p></SPAN></P></DIV>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> busmanagers-bounces@edulists.com.au
[mailto:busmanagers-bounces@edulists.com.au] <B>On Behalf Of </B>Campbell,
Brigid A<BR><B>Sent:</B> Tuesday, 11 July 2006 9:27 AM<BR><B>To:</B> Business
Managers' Mailing List<BR><B>Subject:</B> RE: [Busmanagers] Service
Desk<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<H1><B><FONT face=Arial size=3><SPAN
style="FONT-WEIGHT: normal; FONT-SIZE: 12pt; FONT-FAMILY: Arial">This is the
error message I received after clicking on your link
Terrie.<o:p></o:p></SPAN></FONT></B></H1>
<H1><B><FONT face=Arial size=3><SPAN
style="FONT-WEIGHT: normal; FONT-SIZE: 12pt; FONT-FAMILY: Arial">Brigid
Campbell<o:p></o:p></SPAN></FONT></B></H1>
<H1><B><FONT face=Verdana size=4><SPAN
style="FONT-SIZE: 13pt"><o:p> </o:p></SPAN></FONT></B></H1>
<H1><B><FONT face=Verdana size=4><SPAN style="FONT-SIZE: 13pt">You are not
authorized to view this page<o:p></o:p></SPAN></FONT></B></H1>
<P class=MsoNormal style="LINE-HEIGHT: 12pt"><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana">You do not have permission to view
this directory or page using the credentials that you supplied because your Web
browser is sending a WWW-Authenticate header field that the Web server is not
configured to accept. <o:p></o:p></SPAN></FONT></P>
<DIV class=MsoNormal style="LINE-HEIGHT: 12pt; TEXT-ALIGN: center"
align=center><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana">
<HR align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P style="LINE-HEIGHT: 12pt"><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana">Please try the
following:<o:p></o:p></SPAN></FONT></P>
<UL type=disc>
<LI class=MsoNormal
style="LINE-HEIGHT: 12pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1"><FONT
face=Verdana size=1><SPAN style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana">Contact
the Web site administrator if you believe you should be able to view this
directory or page. <o:p></o:p></SPAN></FONT>
<LI class=MsoNormal
style="LINE-HEIGHT: 12pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l0 level1 lfo1"><FONT
face=Verdana size=1><SPAN style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana">Click
the <A href="javascript:location.reload()">Refresh</A> button to try again
with different credentials. <o:p></o:p></SPAN></FONT></LI></UL>
<H2><B><FONT face=Verdana size=1><SPAN style="FONT-SIZE: 8pt">HTTP Error 401.2 -
Unauthorized: Access is denied due to server configuration.<BR>Internet
Information Services (IIS)<o:p></o:p></SPAN></FONT></B></H2>
<DIV class=MsoNormal style="LINE-HEIGHT: 12pt; TEXT-ALIGN: center"
align=center><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana">
<HR align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P style="LINE-HEIGHT: 12pt"><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana">Technical Information (for support
personnel)<o:p></o:p></SPAN></FONT></P>
<UL type=disc>
<LI class=MsoNormal
style="LINE-HEIGHT: 12pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo2"><FONT
face=Verdana size=1><SPAN style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana">Go to
<A href="http://go.microsoft.com/fwlink/?linkid=8180">Microsoft Product
Support Services</A> and perform a title search for the words <B><SPAN
style="FONT-WEIGHT: bold">HTTP</SPAN></B> and <B><SPAN
style="FONT-WEIGHT: bold">401</SPAN></B>. <o:p></o:p></SPAN></FONT>
<LI class=MsoNormal
style="LINE-HEIGHT: 12pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; mso-list: l1 level1 lfo2"><FONT
face=Verdana size=1><SPAN style="FONT-SIZE: 8pt; FONT-FAMILY: Verdana">Open
<B><SPAN style="FONT-WEIGHT: bold">IIS Help</SPAN></B>, which is accessible in
IIS Manager (inetmgr), and search for topics titled <B><SPAN
style="FONT-WEIGHT: bold">About Security</SPAN></B>, <B><SPAN
style="FONT-WEIGHT: bold">Authentication</SPAN></B>, and <B><SPAN
style="FONT-WEIGHT: bold">About Custom Error Messages</SPAN></B>.
<o:p></o:p></SPAN></FONT></LI></UL>
<P class=MsoNormal><FONT face=Arial color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN lang=EN-US style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
busmanagers-bounces@edulists.com.au [mailto:busmanagers-bounces@edulists.com.au]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Karnaghan, Terrie
H<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Tuesday, 11 July 2006
9:20 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Business Managers'
Mailing List<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE:
[Busmanagers] Service Desk</SPAN></FONT><SPAN
lang=EN-US><o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial"><A
href="http://servicedesk.education.vic.gov.au/infraprod/infraEnterprise.dll?form=lite">http://servicedesk.education.vic.gov.au/infraprod/infraEnterprise.dll?form=lite</A></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">girls the only time i
had trouble getting on was the first time i have included the link
above</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">when the passwword
screen comes up you need to put edu001\ then your
user id</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">hope this
helps</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">not sure why its
working for me and not others</SPAN></FONT><o:p></o:p></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoAutoSig><FONT face="Lucida Handwriting" color=#3366ff size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: #3366ff; FONT-FAMILY: 'Lucida Handwriting'">Terrie
<o:p></o:p></SPAN></FONT></P>
<P class=MsoAutoSig><FONT face="Lucida Handwriting" color=#00ccff size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: #00ccff; FONT-FAMILY: 'Lucida Handwriting'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoAutoSig><FONT face=Pristina color=blue size=4><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina">Terrie
Karnaghan<o:p></o:p></SPAN></FONT></P>
<P class=MsoAutoSig><FONT face=Pristina color=blue size=4><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina">Business
Manager<o:p></o:p></SPAN></FONT></P>
<P class=MsoAutoSig><st1:place w:st="on"><st1:PlaceName w:st="on"><FONT
face=Pristina color=blue size=4><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina">Wesburn</SPAN></FONT></st1:PlaceName><FONT
face=Pristina color=blue size=4><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina"> <st1:PlaceType
w:st="on">Primary School</st1:PlaceType></SPAN></FONT></st1:place><FONT
face=Pristina color=blue size=4><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina"><o:p></o:p></SPAN></FONT></P>
<P class=MsoAutoSig><FONT face=Pristina color=blue size=4><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina">Tel: 59 671
302 Fax: 59 671 336<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN lang=EN-US style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><FONT face=Tahoma size=2><SPAN
lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
busmanagers-bounces@edulists.com.au [mailto:busmanagers-bounces@edulists.com.au]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Maxwell, Noleen
N<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Tuesday, 11 July 2006
9:11 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Business Managers'
Mailing List<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE:
[Busmanagers] Service Desk</SPAN></FONT><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I can’t even access the
site!<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoAutoSig><I><FONT face="Script MT Bold" color=fuchsia size=5><SPAN
style="FONT-SIZE: 16pt; COLOR: fuchsia; FONT-STYLE: italic; FONT-FAMILY: 'Script MT Bold'">Noleen
Maxwell<o:p></o:p></SPAN></FONT></I></P>
<P class=MsoAutoSig><I><FONT face="Times New Roman" color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-STYLE: italic">Business
Manager<o:p></o:p></SPAN></FONT></I></P>
<P class=MsoAutoSig><st1:place w:st="on"><st1:PlaceName w:st="on"><I><FONT
face="Times New Roman" color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-STYLE: italic">Bayswater</SPAN></FONT></I></st1:PlaceName><I><FONT
color=blue><SPAN style="COLOR: blue; FONT-STYLE: italic"> <st1:PlaceName
w:st="on">South</st1:PlaceName> <st1:PlaceType w:st="on">Primary
School</st1:PlaceType></SPAN></FONT></I></st1:place><I><FONT color=blue><SPAN
style="COLOR: blue; FONT-STYLE: italic"><o:p></o:p></SPAN></FONT></I></P>
<P class=MsoAutoSig><I><FONT face="Times New Roman" color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-STYLE: italic">Phone: 9720
4147<o:p></o:p></SPAN></FONT></I></P>
<P class=MsoAutoSig><I><FONT face="Times New Roman" color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue; FONT-STYLE: italic">maxwell.noleen.n1@edumail.vic.gov.au<o:p></o:p></SPAN></FONT></I></P></DIV>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN lang=EN-US style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
busmanagers-bounces@edulists.com.au [mailto:busmanagers-bounces@edulists.com.au]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Campbell, Brigid
A<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Tuesday, 11 July 2006
8:20 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
busmangers@edulists.com.au<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [Busmanagers] Service
Desk</SPAN></FONT><SPAN lang=EN-US><o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Good morning
everyone,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">I tried to access the web based
service desk, but received an error message not authorised to use this!
Just want to confirm the address as <A
href="http://servicedesk.education.vic.gov.au/">http://servicedesk.education.vic.gov.au</A><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Has anyone else encountered this
problem?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Brigid
Campbell<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Business
Manager<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><FONT
face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Warranwood</SPAN></FONT></st1:PlaceName><FONT
face=Arial><SPAN style="FONT-FAMILY: Arial"> <st1:PlaceType w:st="on">Primary
School</st1:PlaceType></SPAN></FONT></st1:place><FONT face=Arial><SPAN
style="FONT-FAMILY: Arial"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">*******************************************<o:p></o:p></SPAN></FONT></P>
<P><B><FONT face=Arial size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Important -
</SPAN></FONT></B><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">This email and any attachments may
be confidential. If received in error, please contact us and delete all copies.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the negligence
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected attachments.
Any representations or opinions expressed are those of the individual sender,
and not necessarily those of the Department of Education &
Training.</SPAN></FONT><o:p></o:p></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">*******************************************<o:p></o:p></SPAN></FONT></P>
<P><B><FONT face=Arial size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Important -
</SPAN></FONT></B><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">This email and any attachments may
be confidential. If received in error, please contact us and delete all copies.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the negligence
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected attachments.
Any representations or opinions expressed are those of the individual sender,
and not necessarily those of the Department of Education &
Training.</SPAN></FONT> <o:p></o:p></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">*******************************************<o:p></o:p></SPAN></FONT></P>
<P><B><FONT face=Arial size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Important -
</SPAN></FONT></B><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">This email and any attachments may
be confidential. If received in error, please contact us and delete all copies.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the negligence
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected attachments.
Any representations or opinions expressed are those of the individual sender,
and not necessarily those of the Department of Education &
Training.</SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face=Arial
size=2>*******************************************</P></FONT>
<P><FONT face=Arial size=2><B>Important - </B>This email and any attachments may
be confidential. If received in error, please contact us and delete all copies.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the negligence
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected attachments.
Any representations or opinions expressed are those of the individual sender,
and not necessarily those of the Department of Education & Training.</FONT>
</P>
<P>Important - This email and any attachments may be confidential. If received
in error, please contact us and delete all copies. Before opening or using
attachments check them for viruses and defects. Regardless of any loss, damage
or consequence, whether caused by the negligence of the sender or not, resulting
directly or indirectly from the use of any attached files our liability is
limited to resupplying any affected attachments. Any representations or opinions
expressed are those of the individual sender, and not necessarily those of the
Department of Education & Training..</P><p><font face="Arial" size="2">*******************************************</p></font><p><font face="Arial" size="2"><b>Important - </b>This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education & Training.</font></BODY></HTML>