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<BODY lang=EN-AU vLink=purple link=blue>
<DIV dir=ltr align=left><SPAN class=151530823-10072006><FONT face=Arial
color=#0000ff size=2>Thank you Karen</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=151530823-10072006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=151530823-10072006><FONT face=Arial
color=#0000ff size=2>This has solved the problem. What a difference a
slash makes!</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV align=left><FONT face="Brush Script MT" color=#0000ff size=6><EM>Raelene
</EM></FONT></DIV>
<DIV align=left><FONT face="Eras Medium ITC" color=#000080 size=2>Raelene
Clark</FONT></DIV>
<DIV align=left><FONT face="Eras Medium ITC" color=#000080 size=2>Business
Manager</FONT></DIV>
<DIV align=left><FONT face="Eras Medium ITC" color=#000080 size=2>Bayswater
Primary School</FONT></DIV>
<DIV align=left><FONT face="Eras Medium ITC" color=#000080 size=2>9721
3755</FONT></DIV>
<DIV align=left><FONT face="Eras Medium ITC" color=#000080
size=2>clark.raelene.v@edumail.vic.gov.au</FONT></DIV>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> busmanagers-bounces@edulists.com.au
[mailto:busmanagers-bounces@edulists.com.au] <B>On Behalf Of </B>Koelewyn, Karen
K<BR><B>Sent:</B> Tuesday, 11 July 2006 9:04 AM<BR><B>To:</B> Business Managers'
Mailing List<BR><B>Subject:</B> RE: [Busmanagers] Service
Desk<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV id=idOWAReplyText35306 dir=ltr>
<DIV dir=ltr><FONT face=Arial color=#000000 size=2>Thanks Terrie, I'm now
able to log on. Just to let everyone know, it's edu001\ before your user ID NOT
"/"</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>Karen</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2>The Patch Primary School</FONT></DIV></DIV>
<DIV dir=ltr><BR>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> busmanagers-bounces@edulists.com.au on
behalf of Karnaghan, Terrie H<BR><B>Sent:</B> Tue 11/07/2006 8:41
AM<BR><B>To:</B> Business Managers' Mailing List<BR><B>Subject:</B> RE:
[Busmanagers] Service Desk<BR></FONT><BR></DIV>
<DIV>
<DIV dir=ltr align=left><SPAN class=345264122-10072006><FONT face=Arial
color=#0000ff size=2>you need to put edu001/prior to your userid
this was in a bulletin</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=345264122-10072006><FONT face=Arial
color=#0000ff size=2>hope this helps</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV class=Section1>
<P class=MsoAutoSig><SPAN
style="COLOR: #3366ff; FONT-FAMILY: 'Lucida Handwriting'">Terrie<SPAN>
</SPAN></SPAN></P>
<P class=MsoAutoSig><SPAN
style="COLOR: #00ccff; FONT-FAMILY: 'Lucida Handwriting'"></SPAN> </P>
<P class=MsoAutoSig><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina">Terrie
Karnaghan</SPAN></P>
<P class=MsoAutoSig><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina">Business
Manager</SPAN></P>
<P class=MsoAutoSig><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina">Wesburn Primary
School</SPAN></P>
<P class=MsoAutoSig><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina">Tel: 59
671<SPAN> </SPAN>302<SPAN> </SPAN>Fax: 59
671<SPAN> </SPAN>336</SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: blue"></SPAN> </P></DIV>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> busmanagers-bounces@edulists.com.au
[mailto:busmanagers-bounces@edulists.com.au] <B>On Behalf Of </B>Thomas, Jenny
M<BR><B>Sent:</B> Tuesday, 11 July 2006 8:33 AM<BR><B>To:</B> Business Managers'
Mailing List<BR><B>Subject:</B> RE: [Busmanagers] Service
Desk<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><SPAN class=892423022-10072006><FONT face=Arial
color=#0000ff size=2>Yes I have been getting this message from last week, what
are we doing wrong?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=892423022-10072006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=892423022-10072006><FONT face=Arial
color=#0000ff size=2>JENNY THOMAS</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=892423022-10072006><FONT face=Arial
color=#0000ff size=2>Serpell PS.</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> busmanagers-bounces@edulists.com.au
[mailto:busmanagers-bounces@edulists.com.au] <B>On Behalf Of </B>Koelewyn, Karen
K<BR><B>Sent:</B> Tuesday, 11 July 2006 8:27 AM<BR><B>To:</B> Business Managers'
Mailing List<BR><B>Subject:</B> RE: [Busmanagers] Service
Desk<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV id=idOWAReplyText90024 dir=ltr>
<DIV dir=ltr><FONT face=Arial color=#000000 size=2>Hi Brigid,</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>I tried this morning also and came up with
the same message??</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>Karen Koelewyn</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2>The Patch Primary School</FONT></DIV></DIV>
<DIV dir=ltr><BR>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> busmanagers-bounces@edulists.com.au on
behalf of Campbell, Brigid A<BR><B>Sent:</B> Tue 11/07/2006 8:19
AM<BR><B>To:</B> busmangers@edulists.com.au<BR><B>Subject:</B> [Busmanagers]
Service Desk<BR></FONT><BR></DIV>
<DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Good morning
everyone,</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">I tried to access the web based
service desk, but received an error message not authorised to use this!
Just want to confirm the address as <A
href="http://servicedesk.education.vic.gov.au/">http://servicedesk.education.vic.gov.au</A></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Has anyone else encountered this
problem?</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Brigid Campbell</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Business Manager</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Warranwood</SPAN></FONT><FONT
face=Arial><SPAN style="FONT-FAMILY: Arial"> Primary School</SPAN></FONT><FONT
face=Arial><SPAN style="FONT-FAMILY: Arial"></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"></SPAN></FONT> </P></DIV>
<P><FONT face=Arial
size=2>*******************************************</P></FONT>
<P><FONT face=Arial size=2><B>Important - </B>This email and any attachments may
be confidential. If received in error, please contact us and delete all copies.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the negligence
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected attachments.
Any representations or opinions expressed are those of the individual sender,
and not necessarily those of the Department of Education &
Training.</FONT></P></DIV>
<P><FONT face=Arial
size=2>*******************************************</P></FONT>
<P><FONT face=Arial size=2><B>Important - </B>This email and any attachments may
be confidential. If received in error, please contact us and delete all copies.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the negligence
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected attachments.
Any representations or opinions expressed are those of the individual sender,
and not necessarily those of the Department of Education & Training.</FONT>
</P>
<P><FONT face=Arial
size=2>*******************************************</P></FONT>
<P><FONT face=Arial size=2><B>Important - </B>This email and any attachments may
be confidential. If received in error, please contact us and delete all copies.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the negligence
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected attachments.
Any representations or opinions expressed are those of the individual sender,
and not necessarily those of the Department of Education &
Training.</FONT></P></DIV><p><font face="Arial" size="2">*******************************************</p></font><p><font face="Arial" size="2"><b>Important - </b>This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education & Training.</font></BODY></HTML>