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<BODY lang=EN-AU vLink=purple link=blue>
<DIV dir=ltr align=left><SPAN class=323120023-10072006><FONT face=Arial
color=#0000ff size=2>I have just tried to log in again using the edu001. I
got this message:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=323120023-10072006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=323120023-10072006><FONT face=Arial
color=#0000ff size=2>Examples:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=323120023-10072006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=323120023-10072006><FONT face=Arial
color=#0000ff size=2>Username</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=323120023-10072006><FONT face=Arial
color=#0000ff size=2><A
href="mailto:username@domain">username@domain</A></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=323120023-10072006><FONT face=Arial
color=#0000ff size=2>DOMAIN\username</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=323120023-10072006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=323120023-10072006><FONT face=Arial
color=#0000ff size=2>I have no idea what this all means.</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV align=left><FONT face="Brush Script MT" color=#0000ff size=6><EM>Raelene
</EM></FONT></DIV>
<DIV align=left><FONT face="Eras Medium ITC" color=#000080 size=2>Raelene
Clark</FONT></DIV>
<DIV align=left><FONT face="Eras Medium ITC" color=#000080 size=2>Business
Manager</FONT></DIV>
<DIV align=left><FONT face="Eras Medium ITC" color=#000080 size=2>Bayswater
Primary School</FONT></DIV>
<DIV align=left><FONT face="Eras Medium ITC" color=#000080 size=2>9721
3755</FONT></DIV>
<DIV align=left><FONT face="Eras Medium ITC" color=#000080
size=2>clark.raelene.v@edumail.vic.gov.au</FONT></DIV>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> busmanagers-bounces@edulists.com.au
[mailto:busmanagers-bounces@edulists.com.au] <B>On Behalf Of </B>Payne, Debbie
R<BR><B>Sent:</B> Tuesday, 11 July 2006 8:59 AM<BR><B>To:</B> Business Managers'
Mailing List<BR><B>Subject:</B> RE: [Busmanagers] Service
Desk<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face="Comic Sans MS" color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy; FONT-FAMILY: 'Comic Sans MS'">Thank
you<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Comic Sans MS" color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy; FONT-FAMILY: 'Comic Sans MS'">I must have
missed that in the bulletin. I have had a call logged since last week
reporting that I had no access to the gateway. Why didn’t they tell me
about putting edu001 before user ID then????<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Comic Sans MS" color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy; FONT-FAMILY: 'Comic Sans MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Comic Sans MS" color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy; FONT-FAMILY: 'Comic Sans MS'">Debbie
Payne<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Comic Sans MS" color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy; FONT-FAMILY: 'Comic Sans MS'">Business
Manager<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><FONT
face="Comic Sans MS" color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy; FONT-FAMILY: 'Comic Sans MS'">Dorset</SPAN></FONT></st1:PlaceName><FONT
face="Comic Sans MS" color=navy><SPAN
style="COLOR: navy; FONT-FAMILY: 'Comic Sans MS'"> <st1:PlaceType
w:st="on">Primary School</st1:PlaceType></SPAN></FONT></st1:place><FONT
face="Comic Sans MS" color=navy><SPAN
style="COLOR: navy; FONT-FAMILY: 'Comic Sans MS'"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Comic Sans MS" color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy; FONT-FAMILY: 'Comic Sans MS'"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN lang=EN-US style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
busmanagers-bounces@edulists.com.au [mailto:busmanagers-bounces@edulists.com.au]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Karnaghan, Terrie
H<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Tuesday, 11 July 2006
8:42 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Business Managers'
Mailing List<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE:
[Busmanagers] Service Desk</SPAN></FONT><SPAN
lang=EN-US><o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">you need to put
edu001/prior to your userid this was in a
bulletin</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">hope this
helps</SPAN></FONT><o:p></o:p></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoAutoSig><FONT face="Lucida Handwriting" color=#3366ff size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: #3366ff; FONT-FAMILY: 'Lucida Handwriting'">Terrie
<o:p></o:p></SPAN></FONT></P>
<P class=MsoAutoSig><FONT face="Lucida Handwriting" color=#00ccff size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: #00ccff; FONT-FAMILY: 'Lucida Handwriting'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoAutoSig><FONT face=Pristina color=blue size=4><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina">Terrie
Karnaghan<o:p></o:p></SPAN></FONT></P>
<P class=MsoAutoSig><FONT face=Pristina color=blue size=4><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina">Business
Manager<o:p></o:p></SPAN></FONT></P>
<P class=MsoAutoSig><st1:place w:st="on"><st1:PlaceName w:st="on"><FONT
face=Pristina color=blue size=4><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina">Wesburn</SPAN></FONT></st1:PlaceName><FONT
face=Pristina color=blue size=4><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina"> <st1:PlaceType
w:st="on">Primary School</st1:PlaceType></SPAN></FONT></st1:place><FONT
face=Pristina color=blue size=4><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina"><o:p></o:p></SPAN></FONT></P>
<P class=MsoAutoSig><FONT face=Pristina color=blue size=4><SPAN
style="FONT-SIZE: 14pt; COLOR: blue; FONT-FAMILY: Pristina">Tel: 59 671
302 Fax: 59 671 336<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=blue size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: blue"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN lang=EN-US style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><FONT face=Tahoma size=2><SPAN
lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
busmanagers-bounces@edulists.com.au [mailto:busmanagers-bounces@edulists.com.au]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Thomas, Jenny
M<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Tuesday, 11 July 2006
8:33 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Business Managers'
Mailing List<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE:
[Busmanagers] Service Desk</SPAN></FONT><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">Yes I have been getting
this message from last week, what are we doing
wrong?</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">JENNY
THOMAS</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">Serpell
PS.</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN lang=EN-US style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><FONT face=Tahoma size=2><SPAN
lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
busmanagers-bounces@edulists.com.au [mailto:busmanagers-bounces@edulists.com.au]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Koelewyn, Karen
K<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Tuesday, 11 July 2006
8:27 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> Business Managers'
Mailing List<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE:
[Busmanagers] Service Desk</SPAN></FONT><SPAN lang=EN-US><o:p></o:p></SPAN></P>
<DIV id=idOWAReplyText90024>
<DIV>
<P class=MsoNormal><FONT face=Arial color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Hi
Brigid,</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I tried this morning also and came
up with the same message??</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Karen
Koelewyn</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">The <st1:place
w:st="on"><st1:PlaceName w:st="on">Patch</st1:PlaceName> <st1:PlaceType
w:st="on">Primary
School</st1:PlaceType></st1:place></SPAN></FONT><o:p></o:p></P></DIV></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
busmanagers-bounces@edulists.com.au on behalf of Campbell, Brigid A<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Tue 11/07/2006 8:19 AM<BR><B><SPAN
style="FONT-WEIGHT: bold">To:</SPAN></B> busmangers@edulists.com.au<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [Busmanagers] Service
Desk</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Good morning
everyone,</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">I tried to access the web based
service desk, but received an error message not authorised to use this!
Just want to confirm the address as <A
href="http://servicedesk.education.vic.gov.au/">http://servicedesk.education.vic.gov.au</A></SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Has anyone else encountered this
problem?</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Brigid
Campbell</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Business
Manager</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><FONT
face=Arial size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: Arial">Warranwood</SPAN></FONT></st1:PlaceName><FONT
face=Arial><SPAN style="FONT-FAMILY: Arial"> <st1:PlaceType w:st="on">Primary
School</st1:PlaceType></SPAN></FONT></st1:place><o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">*******************************************<o:p></o:p></SPAN></FONT></P>
<P><B><FONT face=Arial size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Important -
</SPAN></FONT></B><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">This email and any attachments may
be confidential. If received in error, please contact us and delete all copies.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the negligence
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected attachments.
Any representations or opinions expressed are those of the individual sender,
and not necessarily those of the Department of Education &
Training.</SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">*******************************************<o:p></o:p></SPAN></FONT></P>
<P><B><FONT face=Arial size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Important -
</SPAN></FONT></B><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">This email and any attachments may
be confidential. If received in error, please contact us and delete all copies.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the negligence
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected attachments.
Any representations or opinions expressed are those of the individual sender,
and not necessarily those of the Department of Education &
Training.</SPAN></FONT> <o:p></o:p></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">*******************************************<o:p></o:p></SPAN></FONT></P>
<P><B><FONT face=Arial size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Important -
</SPAN></FONT></B><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">This email and any attachments may
be confidential. If received in error, please contact us and delete all copies.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the negligence
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected attachments.
Any representations or opinions expressed are those of the individual sender,
and not necessarily those of the Department of Education &
Training.</SPAN></FONT><o:p></o:p></P></DIV>
<P><FONT face=Arial
size=2>*******************************************</P></FONT>
<P><FONT face=Arial size=2><B>Important - </B>This email and any attachments may
be confidential. If received in error, please contact us and delete all copies.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the negligence
of the sender or not, resulting directly or indirectly from the use of any
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Any representations or opinions expressed are those of the individual sender,
and not necessarily those of the Department of Education & Training.</FONT>
</P><p><font face="Arial" size="2">*******************************************</p></font><p><font face="Arial" size="2"><b>Important - </b>This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education & Training.</font></BODY></HTML>