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<BODY lang=3DEN-AU vLink=3Dpurple link=3Dblue>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D134065522-10072006><FONT face=3DAr=
ial
color=3D#0000ff>I had the same problem and our technician did something=
to
the settings - no problems now.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D134065522-10072006><FONT face=3DAr=
ial
color=3D#0000ff></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D134065522-10072006><FONT face=3DAr=
ial
color=3D#0000ff>Cheers</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D134065522-10072006><!-- Converted=
from text/rtf format -->
<P><B><I><FONT face=3D"Bradley Hand ITC" size=3D7>S</FONT><FONT
face=3D"Bradley Hand ITC" size=3D5>andra</FONT></I></B> <BR><B><I><FONT face=
=3DArial
size=3D2>S. DOWNIE<BR>BUSINESS MANAGER<BR>BAYSWATER SECONDARY
COLLEGE<BR>Phone : 9729
2555<BR>Fax : 9729
2812<BR>e-mail :
bayswater.sc@edumail.vic.gov.au</FONT></I></B> </P></SPAN></DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> busmanagers-bounces@edulists.com.a=
u
[mailto:busmanagers-bounces@edulists.com.au] <B>On Behalf Of </B>Clark, Rael=
ene
V<BR><B>Sent:</B> Tuesday, 11 July 2006 8:50 AM<BR><B>To:</B> Business Manag=
ers'
Mailing List<BR><B>Subject:</B> RE: [Busmanagers] Service
Desk<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D305314222-10072006><FONT face=3DAr=
ial
color=3D#0000ff size=3D2>Hi Brigid</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D305314222-10072006><FONT face=3DAr=
ial
color=3D#0000ff size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D305314222-10072006><FONT face=3DAr=
ial
color=3D#0000ff size=3D2>I have had the same problem in the past week. =
And yet
I used it a couple of weeks ago with no problems. </FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D305314222-10072006><FONT face=3DAr=
ial
color=3D#0000ff size=3D2></FONT></SPAN> </DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D305314222-10072006><FONT face=3DAr=
ial
color=3D#0000ff size=3D2>With regard to call back times. When I was ha=
ving so
much trouble with my bank rec last week I sat on hold to the call centre wit=
h it
on speaker phone for in excess of half an hour before I got through. F=
axed
in reports as requested and finally got a call back days later from a wonder=
ful
lady in Gippsland who is helping out. She solved my problems in half a=
n
hour - yet it actually took 4-5 days before someone dealt with
it.</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV align=3Dleft><FONT face=3D"Brush Script MT" color=3D#0000ff size=3D6><E=
M>Raelene
</EM></FONT></DIV>
<DIV align=3Dleft><FONT face=3D"Eras Medium ITC" color=3D#000080 size=3D2>Ra=
elene
Clark</FONT></DIV>
<DIV align=3Dleft><FONT face=3D"Eras Medium ITC" color=3D#000080 size=3D2>Bu=
siness
Manager</FONT></DIV>
<DIV align=3Dleft><FONT face=3D"Eras Medium ITC" color=3D#000080 size=3D2>Ba=
yswater
Primary School</FONT></DIV>
<DIV align=3Dleft><FONT face=3D"Eras Medium ITC" color=3D#000080 size=3D2>97=
21
3755</FONT></DIV>
<DIV align=3Dleft><FONT face=3D"Eras Medium ITC" color=3D#000080
size=3D2>clark.raelene.v@edumail.vic.gov.au</FONT></DIV>
<DIV> </DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> busmanagers-bounces@edulists.com.a=
u
[mailto:busmanagers-bounces@edulists.com.au] <B>On Behalf Of </B>Campbell,
Brigid A<BR><B>Sent:</B> Tuesday, 11 July 2006 8:20 AM<BR><B>To:</B>
busmangers@edulists.com.au<BR><B>Subject:</B> [Busmanagers] Service
Desk<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=3DSection1>
<P class=3DMsoNormal><FONT face=3DArial size=3D3><SPAN
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Arial">Good morning
everyone,<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D3><SPAN
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT=
></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D3><SPAN
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Arial">I tried to access the web base=
d
service desk, but received an error message not authorised to use this! =
;
Just want to confirm the address as <A
href=3D"http://servicedesk.education.vic.gov.au/">http://servicedesk.educati=
on.vic.gov.au</A><o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D3><SPAN
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT=
></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D3><SPAN
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Arial">Has anyone else encountered th=
is
problem?<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D3><SPAN
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT=
></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D3><SPAN
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT=
></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D3><SPAN
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Arial">Brigid
Campbell<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D3><SPAN
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Arial">Business
Manager<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><st1:place w:st=3D"on"><st1:PlaceName w:st=3D"on"><FONT=
face=3DArial size=3D3><SPAN
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Arial">Warranwood</SPAN></FONT></st1:=
PlaceName><FONT
face=3DArial><SPAN style=3D"FONT-FAMILY: Arial"> <st1:PlaceType w:st=3D"on">=
Primary
School</st1:PlaceType></SPAN></FONT></st1:place><FONT face=3DArial><SPAN
style=3D"FONT-FAMILY: Arial"><o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3DArial size=3D3><SPAN
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT=
></P></DIV>
<P><FONT face=3DArial
size=3D2>*******************************************</P></FONT>
<P><FONT face=3DArial size=3D2><B>Important - </B>This email and any attachm=
ents may
be confidential. If received in error, please contact us and delete all copi=
es.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the neglige=
nce
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected attachme=
nts.
Any representations or opinions expressed are those of the individual sender=
,
and not necessarily those of the Department of Education & Training.</FO=
NT>
</P>
<P><FONT face=3DArial
size=3D2>*******************************************</P></FONT>
<P><FONT face=3DArial size=3D2><B>Important - </B>This email and any attachm=
ents may
be confidential. If received in error, please contact us and delete all copi=
es.
Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the neglige=
nce
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected attachme=
nts.
Any representations or opinions expressed are those of the individual sender=
,
and not necessarily those of the Department of Education & Training.</FO=
NT>
</P><p>Important -=0A=
This email and any attachments may be confidential. If received in error, pl=
ease contact us and delete all copies. Before opening or using attachments c=
heck them for viruses and defects. Regardless of any loss, damage or consequ=
ence, whether caused by the negligence of the sender or not, resulting direc=
tly or indirectly from the use of any attached files our liability is limite=
d to resupplying any affected attachments. Any representations or opinions e=
xpressed are those of the individual sender, and not necessarily those of th=
e Department of Education & Training..</p></BODY></HTML>