<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]--><o:SmartTagType
namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="Street"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="address"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="PlaceType"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="PlaceName"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="place" downloadurl="http://www.5iantlavalamp.com/"/>
<!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"Script MT Bold";
panose-1:3 4 6 2 4 6 7 8 9 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
p
{mso-margin-top-alt:auto;
margin-right:0cm;
mso-margin-bottom-alt:auto;
margin-left:0cm;
font-size:12.0pt;
font-family:"Times New Roman";}
span.EmailStyle18
{mso-style-type:personal;
font-family:Arial;
color:windowtext;}
span.EmailStyle19
{mso-style-type:personal;
font-family:Arial;
color:navy;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:Arial;
color:navy;}
@page Section1
{size:595.3pt 841.9pt;
margin:72.0pt 90.0pt 72.0pt 90.0pt;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=EN-AU link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The Department have changed us over the
Optus through the whole of government contract. Under that deal there is no
such thing as a “free” directory assistance.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=5 color=navy face="Script MT Bold"><span
style='font-size:18.0pt;font-family:"Script MT Bold";color:navy'>Denise</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=maroon face="Script MT Bold"><span
style='font-size:12.0pt;font-family:"Script MT Bold";color:maroon'>Denise
Sadler</span></font><font color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=maroon face="Script MT Bold"><span
style='font-size:12.0pt;font-family:"Script MT Bold";color:maroon'>Business Manager</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=3
color=maroon face="Script MT Bold"><span style='font-size:12.0pt;font-family:
"Script MT Bold";color:maroon'>Mullauna</span></font></st1:PlaceName><font
color=maroon face="Script MT Bold"><span style='font-family:"Script MT Bold";
color:maroon'> <st1:PlaceType w:st="on">College</st1:PlaceType></span></font></st1:place><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><font size=3
color=maroon face="Script MT Bold"><span style='font-size:12.0pt;font-family:
"Script MT Bold";color:maroon'>456 Springfield Road</span></font></st1:address></st1:Street><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=maroon face="Script MT Bold"><span
style='font-size:12.0pt;font-family:"Script MT Bold";color:maroon'>MITCHAM 3132</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=maroon face="Script MT Bold"><span
style='font-size:12.0pt;font-family:"Script MT Bold";color:maroon'>Ph:
9874 3422 Fax 9873 2943</span></font><font color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=maroon face="Script MT Bold"><span
style='font-size:12.0pt;font-family:"Script MT Bold";color:maroon'>email </span></font><font
color=navy><span style='color:navy'><a
href="mailto:sadler.denise.d@edumail.vic.gov.au"><font color=maroon
face="Script MT Bold"><span style='font-family:"Script MT Bold";color:maroon'>sadler.denise.d@edumail.vic.gov.au</span></font></a></span></font><o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span lang=EN-US style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
busmanagers-bounces@edulists.com.au
[mailto:busmanagers-bounces@edulists.com.au] <b><span style='font-weight:bold'>On
Behalf Of </span></b><st1:place w:st="on"><st1:PlaceName w:st="on">Glenferrie</st1:PlaceName>
<st1:PlaceType w:st="on">Primary School</st1:PlaceType></st1:place><br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, 18 July 2005 10:22
AM<br>
<b><span style='font-weight:bold'>To:</span></b> Business Managers' Mailing
List<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [Busmanagers]
TELEPHONE BILLS</span></font><span lang=EN-US><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>A number of companies, when quoting new
rates, quote line rental based on a monthly rental rather than a quarterly
rental as quoted by Telstra. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>In regard to Directory Assistance –
there is a free number 1223. Make sure your staff use the correct number, the
other number charges on a timed basis and can get VERY expensive.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Jeannie<o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Glenferrie</span></font></st1:PlaceName><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'> <st1:PlaceType
w:st="on">Primary School</st1:PlaceType></span></font></st1:place><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span lang=EN-US style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
busmanagers-bounces@edulists.com.au
[mailto:busmanagers-bounces@edulists.com.au] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Sadler, Denise D<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, 18 July 2005 10:14
AM<br>
<b><span style='font-weight:bold'>To:</span></b> busmanagers@edulists.com.au<br>
<b><span style='font-weight:bold'>Subject:</span></b> [Busmanagers] TELEPHONE
BILLS</span></font><span lang=EN-US><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Is any one who has been changed over to Optus for land lines
noticed that bills are not any cheaper? On investigations I have
found that:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Line Rental’s have doubled<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Now being charged for Directory assistance (44 cents per
call) (The previously free service)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>It was touted as saving us all heaps of money. I
haven’t seen any difference. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Does anyone know who we email to voice our dissatisfaction. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=5 face="Script MT Bold"><span style='font-size:
18.0pt;font-family:"Script MT Bold"'>Denise</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=maroon face="Script MT Bold"><span
style='font-size:12.0pt;font-family:"Script MT Bold";color:maroon'>Denise
Sadler</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 color=maroon face="Script MT Bold"><span
style='font-size:12.0pt;font-family:"Script MT Bold";color:maroon'>Business
Manager</span></font><o:p></o:p></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=3
color=maroon face="Script MT Bold"><span style='font-size:12.0pt;font-family:
"Script MT Bold";color:maroon'>Mullauna</span></font></st1:PlaceName><font
color=maroon face="Script MT Bold"><span style='font-family:"Script MT Bold";
color:maroon'> <st1:PlaceType w:st="on">College</st1:PlaceType></span></font></st1:place><o:p></o:p></p>
<p class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><font size=3
color=maroon face="Script MT Bold"><span style='font-size:12.0pt;font-family:
"Script MT Bold";color:maroon'>456 Springfield Road</span></font></st1:address></st1:Street><o:p></o:p></p>
<p class=MsoNormal><font size=3 color=maroon face="Script MT Bold"><span
style='font-size:12.0pt;font-family:"Script MT Bold";color:maroon'>MITCHAM 3132</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 color=maroon face="Script MT Bold"><span
style='font-size:12.0pt;font-family:"Script MT Bold";color:maroon'>Ph:
9874 3422 Fax 9873 2943</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 color=maroon face="Script MT Bold"><span
style='font-size:12.0pt;font-family:"Script MT Bold";color:maroon'>email </span></font><a
href="mailto:sadler.denise.d@edumail.vic.gov.au"><font color=maroon
face="Script MT Bold"><span style='font-family:"Script MT Bold";color:maroon'>sadler.denise.d@edumail.vic.gov.au</span></font></a><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><b><font size=3 face="Times New Roman"><span style='font-size:12.0pt;
font-weight:bold'>Important - </span></font></b>This email and any attachments
may be confidential. If received in error, please contact us and delete all
copies. Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the negligence
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected
attachments. Any representations or opinions expressed are those of the
individual sender, and not necessarily those of the Department of Education
& Training.<o:p></o:p></p>
<p><b><font size=3 face="Times New Roman"><span style='font-size:12.0pt;
font-weight:bold'>Important - </span></font></b>This email and any attachments
may be confidential. If received in error, please contact us and delete all
copies. Before opening or using attachments check them for viruses and defects.
Regardless of any loss, damage or consequence, whether caused by the negligence
of the sender or not, resulting directly or indirectly from the use of any
attached files our liability is limited to resupplying any affected
attachments. Any representations or opinions expressed are those of the
individual sender, and not necessarily those of the Department of Education
& Training.<o:p></o:p></p>
</div>
<p></p><p><b>Important - </b>This email and any attachments may be confidential. If received in error, please contact us and delete all copies. Before opening or using attachments check them for viruses and defects. Regardless of any loss, damage or consequence, whether caused by the negligence of the sender or not, resulting directly or indirectly from the use of any attached files our liability is limited to resupplying any affected attachments. Any representations or opinions expressed are those of the individual sender, and not necessarily those of the Department of Education & Training.</body>
</html>